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Pickup or Drop-off Procedure

Warning

ITS Quick Support has moved back to the 1st floor of the Homer Babbidge Library. Our North Entrance location is closed and we ask that you come to the 1st floor for in person appointments troubleshoot your device.

Pick up and Drop off of devices can now be done at the Library loading dock.  When you arrive please call 860-486-5620

  1. You will receive a link (provided below) in your Jira ticket that asks you to schedule a time to drop off / pick up your device. This is also the location to pickup loaner laptops/iPads.
  2. At your scheduled time, go to the Homer Babbidge

    Library Loading Dock located on Babbidge Road.
    UConn Library Loading DockImage Removed

    Library - Level 1

    Info

    If you have larger items and would like someone to meet you at the Library loading dock.  Please call 860-486-6540 when you arrive and someone will meet you at the loading dock.

    ITS Technology Support Center Main EntranceImage Added
    15-Minute Short Term Parking can be found next to the Library loading dock
    Library Loading dock locationImage Modified
    Long Term Parking (Longer than 15 Minute) can be found in the South Garage.
    Image Modified

    The TSC Quick Support Desk is located on the first floor of the Library.
    ITS Quick Support OfficeImage Removed

  3. If you need help finding us please call 860-486-4357 and a Support Specialist will assist you.

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