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  • Constant prompts to enter a BitLocker Recovery Key at startup.
  • Inability to log into Microsoft Teams.
  • Receiving a "Need Password" notice in the bottom-right corner of Outlook, with sending/receiving email not functioning.
  • An error window appears stating "Something went wrong" describing an error with TPM.
  • Any of the below error windows:

    something went wrong error window

    we're sorry -- we've run into an issueImage Removedwe're sorry -- we've run into an issueImage Added

    outlook prompts for password frequently


Solution

Hard Reset with Power Drain

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