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If you are unable to resolve your issue with Lockdown LockDown Browser by yourself, please contact the Respondus support team. Users have access to 24-hour help on weekdays using this form: Lockdown LockDown Support. If they are unable to resolve your issue, the UConn Support Center will use the gathered information to work with you to offer solutions.

Tip

If you are a faculty member having issues with LockDown Browser, please reach out to CETL at edtech@uconn.edu 

Understanding the Ticket Form

The student that is having the issue should fill out the form.

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