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When you Faculty, students, and staff should provide the technician assisting them with the computer name. 

When users submit a request for desktop support, the technician typically asks for the computer name. This information is used by our directory Our directory uses this information to index machines, remote into machines, and to keep track of inventory. It also enables us to better help youusers.

Below is information on how to find the computer name on a Mac and PC.

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Finding the Computer Name

...

for a

...

Mac 

You can find the name or serial number of your Mac on the informational page for your computer or by looking at the back of the device.

title
Info

Formatting

Format

Serial Numbers are 11-13 characters.

From

...

Within the Operating System

To proceed, 

  1. Click on the

...

  1. Apple logo on the top left

...

  1. corner.
  2. Select About This Mac

...

  1. . The serial number is the last field.
    Image of apple logo in macImage Modified

...

From the Outside of the Device

On the back of the machine, locate the label containing the serial tag. For iMac all-in-one desktops, you can find this is underneath the stand.

Image of serial tag on mac desktopImage Modified

Finding the Computer Name

...

for a PC

You can find the computer name in the information about the operating system or by looking on the computer.

Info
titleFormat

Serial Numbers are 7 characters, ending with a 1 or 2.

From Within the operating system

  1. Open the start menu, and right Start menu.
  2. Right click on "This PC" and go .
  3. Navigate to properties.
    • If there is no option for

    "
    • This PC,

    "
    • search for it

    with
    • in the Windows 10

    searchbar
    • search bar.
      Properties in windows.Image Modified

      Info
      titleShortcut

      Press the Ctrl+Win+Pause keys to quickly open system information.

...


    • The computer name is in the last section.
      Locating computer name in windows settingsImage Modified
Note

Windows 7 is no longer supported by Microsoft. If you are running Windows 7 on your workstation, contact the ITS Technology Support Center for assistance.

...

From the Outside of the Device

On desktops, you can find the black tag can be found on top of the machine. On small formfactor machines and laptops, it is found located on the back of the device.

Image of machine name on physical desk top.Image Modified


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