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Students, staff, and faculty should know how to obtain header information for possible spam emails received, email bounce backs, and other issues with received emails. For more information, see spam and virus protection.

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titleInfo

If you need to report this information or request assistance from ITS, please include the header information by creating a ticket at serviceit.uconn.edu or by sending an email to helpcenter@uconn.edu.The header in an email precedes the message and contains routing information such as sender, recipient, date, and subject. 

Outlook 2013 and Outlook 2016

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