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Students can find the Help Center tool in the browser's toolbar when they log in to HuskyCT, as shown below.
Features
Two important features in the Help Center include:
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After the test completes, summary results will be displayed at the top of the page.
Click on any image on this page to view at full size.
- If the device passed a particular test, it will be noted with a green check mark (as shown above). Test failures are reported with a red x symbol.
- Diagnostic information related to the test is displayed in the bottom section of the page.
- Students have several options after the test completes – Return to Course, Email Results, Knowledge Base. If all tests are passed, simply click on the “Return to Course” button.
If any tests fail, students can search the new LockDown Browser knowledge base for potential solutions. This view of the knowledge base is only accessible from within the Help Center tool.
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