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- Uninstall the application itself by moving its icon to Trash (on Mac OS).
- Remove Kaltura folder from the following location: Mac OS: /Users/<username>/Library/Preferences/Kaltura (if you don't see the Library folder, press Command+Shift+Period to show hidden files/folders).
- Restart the computer and install the latest application version.
- Go to System Preferences->Security & Privacy->Privacy tab->Screen Recording and verify that Kaltura Capture is enabled.
- Reboot the computer
- Start Kaltura Capture and test if you can record.
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