Students, facultystaff, and staff faculty should know how to obtain header information for possible spam emails received, email bounce backs, and other issues with received emails.
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For more information, see spam and virus
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If you need to report this information or request assistance from ITS, please include the header information by creating a ticket at serviceit.uconn.edu or by sending an email to helpcenter@uconn.edu. |
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- Open Apple Mail.
- Select the message in the Inbox.
- Click View in the Menu Bar. Select Message.
- Select All Headers (Long Headers in older versions of Apple Mail).
- This will open the full source of the message, including headers, in a new document.
Gmail
- Open the message in your Gmail inbox.
- Click the three dots (ellipsis) in the top-right corner of the message.
- Select Show original.
- A new tab will open displaying all the header information.
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