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This article is for faculty, students and staff seeking information regarding the use of various basic features offered by Outlook, both on the desktop and web apps. 

Article Overview

Accessing Outlook via Office 365 Web Access

 View Instructions

To access the Outlook web app, you will need to log into Office 365. To do so,

  1. Go to the UConn email website
  2. Click Office 365.
  3. Login using the following credentials, then click Sign In.
    1. The format for your email should be firstname.lastname@uconn.edu
    2. Use your NetID Password.
  4. You will be prompted to "Stay signed in?" Click Yes if you would like your login to be stored in your browser or No if you do not want your login to be stored in your browser.
  5. Click the Outlook icon to access your email.

Creating an Email Message in Outlook

 View Instructions
  1. Click New Email, or press Ctrl + N
  2. If multiple email accounts are configured in Microsoft Outlook, the From button appears and the account that will send the message is shown. To change the account, click From and pick the account.
  3. In the Subject box, type the subject of the message.
  4. Enter the recipients' email addresses or names in the ToCc, or Bcc Separate multiple recipients with a semicolon. To select recipients' names from a list in the Address Book, click ToCc, or Bcc, and then click the names that you want.

Info

As you start typing a recipient's name, Outlook will suggest the names of people you've emailed before. Those you've emailed most recently will be listed as Recent People and those you've emailed less frequently will appear as Other Suggestions. You can pick a name from the list, type a full name or email address, or click ToCc, or Bcc to select a name or names from the address book.

Turning on the Bcc Box

 View Instructions

To display the Bcc box for this and all future messages,

  1. Click Options. 
  2. In the Show Fields group, click Bcc.

Attaching a File to an Email

 View Instructions
  1. Click Attach File to add an attachment. Or click Attach Item to attach Outlook items, such as email messages, tasks, contacts, or calendar items.
  2. After you finish composing your message, click Send.

Note

If you can't find the Send button, you may need to configure an email account.

Info

 If you don’t like the font or style of your mail, you can change the way it looks. It’s also a good idea to check the spelling in your message before sending.

Removing or Saving Email Attachments (Windows)

Student workers, faculty, and staff can save or remove email attachments in Outlook for Windows.

Saving One Attachment

 View Instructions

To save a single attachment from a message:

  1. Select email message whose attachments you would like to save or remove.
  2. Click on the attachment in the Reading Pane or in the open message.
  3. On the "Attachment" tab, in the "Actions "group, click Save As. You can also right-click the attachment, and then click Save As.
  4. Click a folder location, and then click Save
For RTF-format attachments, you must right-click the attachment, and then click Save As.

Saving All Attachments

 View Instructions

To save all attachments from a message:

  1. In the Reading Pane or in the open message, click an attachment.
  2. On the "Attachment" tab, in the "Actions "group, click Save All Attachments.
  3. In the "Save All Attachments "dialog box, click OK.
  4. Click a folder location, and then click OK.

Note

For RTF-format attachments, you must navigate to File > Save Attachments and then click OK.

Removing Attachments

 View Instructions

To remove a single attachment:

  1. Select the attachment you want to remove.
  2. Click Remove Attachment.
  3. In the warning dialog box, click Remove Attachment.

To remove multiple attachments:

  1. Click Select All.
  2. Click Remove Attachment.
  3. In the warning dialog box, click Remove Attachments.

Removing or Saving Email Attachments (Mac)

Saving a Single Attachment

 View Instructions
  1. Select email message whose attachments you would like to save/remove.
  2. Click on the "v" symbol next to the attachment.
  3. Click  Save As.
  4. Click a folder location, and then click  Save.

Saving All Attachments

 View Instructions
  1. Select the email message containing the attachments you would like to save/remove.
  2. Click Download All.
  3. Click a folder location, and then click OK.

Saving a Single Attachment (Apple Mail)

 View Instructions
  1. Open Apple Mail or Outlook for Mac.
  2. Locate the email that you wish to download the attachment from and open it.
  3. Right-click the attachment you want to save and select Save Attachment.
  4. Choose a folder and click Save.

Saving Multiple Attachments (Apple Mail)

 View Instructions
  1. Open Apple Mail or Outlook for Mac.
  2. Locate the email that you wish to download the attachment from and open it.
  3. Click  File, choose Save Attachments…
  4. Select a destination to save the attachment to and choose  Save.

Removing Attachments 

 View Instructions

To remove a single attachment:

  1. To remove a single attachment:
  2. Click on the "v" symbol next to the attachment to open a drop-down menu. 
  3. Click Remove.
  4. Click Delete.

To remove multiple attachments:

  1. Navigate to Message > Attachments > Remove All.
  2. Click Delete.

Removing Attachments in Apple Mail

 View Instructions

To remove attachments,

  1. Click Message.
  2. Choose Remove Attachments.

Note

In Apple Mail, you can only remove all attachments in an email, not individual attachments.

Spell-Checking Emails in Outlook (Windows)

Students, faculty, and staff can spell-check their emails in Office 365 Web Access and the Outlook Desktop Client for Windows.

Spell-Checking in the Outlook Web App

 View Instructions

Office 365 Web Access does not have an internal spell-check feature. Instead, it is based on the browser you are currently using. If your browser finds a spelling error, it indicates the error with a red underline. To fix the error, simply right-click on the red underlined word and it will bring up a list of spelling alternatives. Browsers that have spell-check turned on by default include Chrome, Safari, and Firefox. 

To turn on spell-check in Internet Explorer, 

  1. Press the Alt key to display the menu bar.
  2. Click Tools, then select Manage add-ons.
  3. Select Spelling Correction from the list of ‘Add-on Types’.
  4. Check the box to Enable spelling correctionthen click Done.

Spell-Checking in the Outlook Desktop App

 View Instructions

To turn on Spell-check Individual Message in Outlook:

  1. Click the Review tab. 
  2. Click on Spelling & Grammar.

To turn on Automatic Spell-check in Outlook:

  1. Click File > Options > Mail.
  2. Under Compose messages, check the Always check spelling before sending box.

Spell-Checking Emails in Outlook (Mac)

Spell-Checking in the Outlook Desktop App

 View Instructions

To spell-check an Individual Message in Outlook:

  1. Click Edit.
  2. Select Spelling & Grammar > Spelling & Grammar.

To turn on Automatic Spell-check in Outlook:

  1. Click Outlook > Preferences > Spelling & Grammar.
  2. Make sure both Check spelling as you type & Check grammar as you type are checked.

Spell-Checking Emails in Apple Mail

 View Instructions

To spell-check an Individual Message in Outlook, 

  1. Click Edit.
  2. Select  Spelling & Grammar > ShowSpelling & Grammar.

To turn on Automatic Spell-check in Outlook,

  1. Click Mail > Preferences > Composing.
  2. Under the Check spelling dropdown, select either as I type, to check spelling as you write your messages, or when I click send, to check your spelling right before the email is sent. 


Creating Inbox Rules for Spam

To stop spam emails from appearing in your inbox, you can create a rule to send them to the Junk Email folder.

 View Instructions
  1. Click the gear icon in the upper right-hand corner.
  2. In the drop-down menu that appears, click View all Outlook settings.
  3. Select Mail on the left-most column.
  4. Select Rules on the next column to the right.
  5. Click + Add new rule.
  6. Under Name your rule, type "Spam rule."
  7. In the drop down menu under "Add a condition," select Subject includes.
  8. In the field labeled "Enter words to look for," type {SPAM?}.
  9. In the drop down menu under "Add an action," select Move to.
  10. In the drop down menu labeled "Select a folder," select All folders. 
  11. Select Junk Email.
  12. Once you have made sure that Stop processing more rules is selected, click Save.
  13. You will be taken back to the list of your Inbox rules where you can reorder or edit them as needed.

Opening Another Mailbox

It can sometimes be necessary to open a shared resource mailbox and toggle between your own email inbox and the resource.

 View Instructions
  1. Click the circle icon with initials in the upper right-hand corner.
  2. In the drop-down menu that appears, click Open another mailbox.
  3. Type in the resource number, the Global Address List name, or the email address of the shared mailbox you want to open, then click the name of the shared mailbox in the drop-down menu below the text field.
  4. Click Open and a new tab will open with the shared mailbox you are trying to access. You can switch to your other tab to access your mailbox.

Turning Clutter on and Off in Outlook

The clutter feature in outlook analyzes your behavior and determines the emails you are most likely to ignore. It then moves these emails to a clutter folder that you can reference later. 

Note

In order to turn off Clutter in Outlook Web Access, Focused Inbox cannot be enabled. If you have Focused Inbox enabled, you will need to disable it. To turn off Focused Inbox,

  1. Go to Settings > Options > Mail > Layout > Focused Inbox, on the top right corner of the page.
  2. Select Don’t Sort Messages to turn off Focused Inbox. 
  3. You can then proceed to the Turning Clutter on and Off section below.

Turning Clutter on and Off 

 View Instructions
  1. Sign in to Outlook Web App. At the top left corner of the page, select the App launcher icon, and then select Mail.
  2. On the top right corner of the page, go to Settings > Options > Mail > Automatic processing > Clutter.
  3. Choose Separate items identified as Clutter, then Save.

You can turn Clutter off anytime by selecting Don’t separate items identified as Clutter.

Note

The Clutter folder remains in Outlook after you turn off the Clutter feature.

Turning on Cached Modes in Outlook

Students, faculty, and staff can turn on cached mode in different versions of Outlook for Windows. Cached mode works by saving a copy of your mailbox to your computer allowing for quick access to your data, and can be a quick fix for troubleshooting slow email.

Note

Outlook 2011 and 2016 for Mac uses caching by default, and it cannot be enabled or disabled.

Turning on Cached Mode in Outlook 2013 and 2016 for Windows

 View Instructions
  1. In Outlook 2013 or 2016, click File > Account Settings > Account Settings.
  2. Click the Exchange account, and then click Change.
  3. Under Offline Settings, check "Use Cached Exchange Mode."
  4. Close and then restart Outlook.

Turning on Cached Mode in Outlook 2010 for Windows

 View Instructions
  1. In Outlook 2010, click the File tab.
  2. Click Account Settings, and then click Account Settings.
  3. On the E-mail tab, click the Exchange account, and then click Change.
  4. Under Microsoft Exchange server, select or clear the Use Cached Exchange Mode check box.
  5. Close and then restart Microsoft Outlook 2010.

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