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This article applies to computers in JAMF that are bound to the UCONN Active Directory (AD).

In order for Macs running the latest macOS to be able to perform a user initiated or JAMF initiated macOS Software update two criteria must be fulfilled.

  1. For user initiated macOS software updates the user must be a Volume Owner.

  2. For JAMF initiated macOS software updates JAMF must have an escrowed BootStrap token from the computer.

The process below should fulfill both criteria so that AD bound Macs in JAMF can have software updates run locally by the end user or pushed by JAMF.

  • After the computer goes through the initial setup try logging in at the log in screen, if you cannot log in make sure you are connected to the UCONN Network with ethernet and reboot.

  • After the first user is logged in and at the desktop screen, have the user log out.

  • After logging out have the first user log in one more time, then go into the Self Service App and run Update Inventory.

To verify that a computer is configured correctly after going through the above steps log in to JAMF and search for the computer object.

Once you have selected the computer object check under Inventory > General make sure that:

  1. Bootstrap is set to YES

  2. Volume Owner lists at least one netid user account (Admin or Non-Admin)

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