Please read the below before requesting a laptop.
Requesting a laptop
To request a laptop you must fill out this web form: https://operations.stamford.uconn.edu/forms/caps-laptop-loan/
Once this is done, your loaner request ticket will be sent off for approval. Once approved, you will be contacted to schedule an appointment through the ticketing system. Appointments will be held in the first floor of the Jeremy Richard Library at the Stamford ITS Help Desk. If no one is down there at the time you arrive, call 203-251-9599 and you will reach someone.
No shows will result in your ticket being closed. You will be given one opportunity to re-open the ticket and reschedule an appointment. After that, the ticket will be closed and you will need to go through the approval process again.
Returning a laptop
You are responsible for returning the laptop before the due date. Alternatively, if you wish to extend, you need to make the request to do this before the due date. Stamford ITS will attempt to contact you a week prior to your laptop due date. Laptop returns will be handled at the Stamford ITS Help Desk in the first floor of the Jeremy Richard Library. If no one is there, you can call 203-251-9599 to have someone come down to collect your laptop. Returns should be completed between the hours of 10 am and 4pm.
Support for a laptop
We provide support if needed to our laptops. We provide users administrative rights for your laptop but in the event you need further assistance, we are happy to help. You can create a support request for a laptop that is issued to you here: https://s.uconn.edu/stamfordits