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Wi-Fi in Gampel Pavilion

Wi-Fi in Gampel Pavilion

Various Wi-Fi networks are available in Gampel Pavilion for different user groups. Please select your user group below for specific instructions for your user group.

Two Wi-Fi networks are provided by UConn for:

  • Patrons attending events within Gampel

  • Vendors and contractors working events within Gampel (excluding ticketing/point-of-sale devices)

  • Guests during times an event is not held

#Huskies_Guest-Fastest

#Huskies_Guest

#Huskies_Guest-Fastest

#Huskies_Guest

  • Intended for patrons within Gampel using devices made since ~2023

  • Use this network if you see it as an option to connect to

  • Supports the 6GHz Wi-Fi frequency for best performance

  • Uses OWE encryption

  • Intended for patrons within Gampel who are using devices made before ~2023

  • For devices that cannot connect to #Huskies_Guest-Fastest

  • Supports the 5GHz frequency only

  • Does not provide encryption

After connecting to the guest network, a captive portal prompting you to accept the UConn Acceptable Use Policy will appear either in a new window or upon browsing to a Web page in your browser. Select “Yes, I agree” to accept the Acceptable Use Policy and you will be granted Internet access.

This access will be maintained as long as your device remains connected to the network. If your device disconnects from the network for longer than six hours (such as if it is turned off or leaves campus), the captive portal will expire and you will need to reconnect to the network and accept the Acceptable Use Policy again to restore access.

Other Wi-Fi networks seen in the Gampel bowl are not intended for patrons to use. These include Athletics_Secure, PACIOLAN, UCONN-SECURE, UCONN-GUEST, and eduroam.

 

Two Wi-Fi networks are provided for faculty and staff to use in Gampel:

Athletics_Secure

  • Available throughout Gampel at all times, including game/event days

  • Uses WPA3 encryption for best security

  • Performance is higher than UCONN-SECURE for newer devices that support 6GHz Wi-Fi

  • Allows the same access to on-campus resources as UCONN-SECURE, such as campus printers and servers that are not accessible from off campus or the guest networks

  • Access is restricted to the following departments/groups, including their student employees (if applicable):

    • Athletics

    • Kinesiology

    • Student Athlete Success Program

    • ITS

    • Facilities

    • University Safety

    • UConn Foundation

  • Users not in the above groups should use UCONN-SECURE, except for game/event days, when they should follow the Patrons instructions.

UCONN-SECURE

  • Available throughout Gampel at all times except on days when a basketball game or other event is held in Gampel

  • May be utilized by anyone with an active UConn NetID

On days when a basketball game or other event is held, UCONN-SECURE will not be available. Please follow the Patrons instructions.

UCONN-SECURE

  • Available throughout Gampel at all times except on days when a basketball game or other event is held in Gampel

  • May be utilized by anyone with an active UConn NetID

On days when a basketball game or other event is held, UCONN-SECURE will not be available. Please follow the Patrons instructions.

Vendors that only require access to the Internet for general use on phones, laptops, or tablets should follow the Patrons instructions.

Paciolan ticket scanners and Square Point of Sale devices should connect to the “PACIOLAN” Wi-Fi network. Information on how to connect can be provided in advance of the event by contacting the Technology Support Center.

Troubleshooting

  • If you experience connection issues in the bowl within Gampel, please ensure that you are using the appropriate network

    • #Huskies_Guest-Fastest or #Huskies_Guest are the only wireless networks available in the Gampel bowl area for patrons (including students, during basketball events)

    • UCONN-SECURE is not available on game days

    • Athletics_Secure may only be utilized by the groups mentioned in the Faculty and Staff section above

  • If a device is unable to connect to the network:

    • Forget all Gampel Wi-Fi networks (#Huskies_Guest-Fastest, #Huskies_Guest, UCONN-SECURE).

      • For detailed instructions on how to forget a network, please click here.

    • Reboot your device

    • Try to connect to the appropriate network as described in the previous sections

    • Disable any personal hotspots or VPNs on your device

  • During basketball games at Gampel, there will be UConn staff onsite who can provide technical support to get devices onto the network