UConn AnyWare Applications Not Available

UConn AnyWare Applications Not Available

An issue currently may present for some users in the UConn AnyWare environment. You may receive an error and applications fail to appear. Below are steps you can attempt to resolve the issue after logon.

After you logon to UConn Anyware and receive the following error:

Workspace Environment Management Agent: An error occurred while building your environment. Agent processing will now stop. Please contact you administrator.

AnyWare Error Screenshot

In the taskbar on the right by the clock, identify the “Citrix Management Environment Agent” icon.

taskbar screenshot

Right-click the agent icon and choose “Refresh”.

right-click menu screenshot

On the “Refresh Confirmation” pop up, click “OK”.

Confirmation prompt screenshot