Finding Your Device Name
Every device has a unique name, typically matching its serial number or service tag. Providing this information to IT support can help expedite work and identify previous service done on a machine. ITS uses computer names for inventory, management, and other purposes.
On ITS-managed computers, the device name matches the service tag/serial number. If your computer is serviced by a different IT department, their device naming scheme may be different.
Windows
From the desktop
Right click on the Start menu and open Settings.
Select System.
Scroll down to About.
Note the Device name.
In the example below, the device name is 8D67Z84.
From the login screen
From a login screen type
.\in the username field. The computer name will be displayed beneath the text box. In the example below, the device name is 8D67Z84.
From outside the device
On desktops, the service tag is on top of the machine. On laptops, it is located on the back of the device. The string after “ST:” is your device name. In the example below, the computer name is 35Q3B54.
Mac
You can find the name or serial number of your Mac on the informational page for your computer or by looking at the back of the device.
From the desktop
Click on the Apple logo in the top left corner.
Select About This Mac. Note the serial number listed. This is your device name. In the example below, the device name is JYNVXKTWK9.
From outside the device
On the back of the machine, locate the label containing the serial number. For iMac all-in-one desktops, you can find this underneath the stand. This is your device name. In the example below, the device name is JYNVXKTWK9.
iPad
In the Settings app
The serial number can also be found in the Settings app on the iPad. Navigate to Settings → General → Serial Number. In the example below, the serial number is XXY35QJQK1.
From outside the device
Some iPads have their serial number located on the back, beneath the Apple logo towards the bottom. This will be an alphanumeric code. In the example below, the serial number is DMPXWRD9JF8J.
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