The go-to guide for all referrals and escalations, whether internal or external to the ITS Technology Support Center.
Departments Supported by ITS Device Support
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Academic Achievement Center | Graduate School | |
Admissions | Government Relations | Puerto Rican / Latin American Cultural Center (PRLACC) |
African American Cultural Center | Human Resources | Q Center |
Air Force ROTC | Humanities Institute | Rainbow Center |
Alumni | Information Technology Services (ITS) | Registrar |
Accounts Payable | Institute of Materials Science (IMS) | Rowe Center for Undergraduate Education |
Asian American Cultural Center | Institute Research | School of Fine Arts |
Athletics | Institutional Equity | School of Nursing |
Audit, Compliance and Ethics | International Services | School of Pharmacy |
Avery Point Sea Grant / CIRCA | Lodewick Visitors Center | Document Production |
Bursar | Mail Services / Purchasing | Summer Programs |
Career Services | Marine Sciences | Technology Incubation (TIP) |
College of Agricultural & Natural Resources (CAHNR) | Kinesiology (CAHNR) | Treasury Services |
Communications | Office of the Controller | UEI |
Early College Experience (ECE) | Office of the General Counsel | UNESCO |
Economic Development | Office of the President | University Events and Conference Services |
Facilities (Motorpool, Warehouse, Parking Services) | Orientation Services | Veterans Services |
Financial Aid | Payroll | VP of Enrollment Management |
First Year Programs (FYP) | Provost's Office | Women's Center |
Global Affairs | Pathobiology (CAHNR) | Writing Center |
University Planning Design and Construction (UPDC) | Animal Science |
Extension Offices (CAHNR) | New London County Extension | Fairfield County Extension |
Windham County Extension | Middlesex County Extension | New Haven County Extension |
Litchfield County Extension | Tolland County Extension | Hartford County Extension |
Departmental Support Staff
Department | Technician | Phone |
Geography (escalate to CLAS if needed) | CLAS IT - Richard Mrozinski | 486-3788 |
Mathematics (escalate to CLAS if needed) | CLAS IT - Kevin Marinelli | 486-2809 |
Physics (escalate to CLAS if needed) | CLAS IT - Michael Rozman | 486-5827 |
Psychology/Psychological Sciences (escalate to CLAS if needed) | if not available, call Matthew Butwill |
(6-5346 / 860-377-9018) |
Travel | travel@uconn.edu | 860-486-2289 |
Vice President for Research
| eRA Help Desk | 486-7944 |
Student Affairs
| Student Affairs Information Technology (SAIT) Tickets in Jira can be moved to SAIT in Jira. | 486-8992 (Press option 0 for staff assistance) |
Molecular & Cell Biology | CLAS IT - Nick McIntosh Tickets in Jira can be moved to CLAS in Jira. Customers are now directed to email clasit@uconn.edu or create a request. Their revamped website is https://sharedservices.clas.uconn.edu/information-technology/ | 486-0308 |
Center for Regen Biology | ||
Ecology & Evolutionary Biology (EEB) | ||
Physiology & Neurobiology | ||
Anthropology | ||
Communication/Communication Sciences | ||
CLAS CSG Support: | Customers are now directed to email clasit@uconn.edu or create a request. Their revamped website is https://sharedservices.clas.uconn.edu/information-technology/ Tickets in Jira can be moved to CLAS in Jira. | Robert Dowden (Server Infrastructure): 486-5040 |
Chemistry | ||
Economics | ||
English | ||
Geosciences | ||
History | ||
Human Development and Family Studies | ||
Institute for Systems Genomics - isg.uconn.edu | ||
El Instituto | ||
Journalism | ||
Linguistics | ||
Literatures, Cultures and Languages | ||
Museum of Natural History | ||
Philosophy | ||
Political Science | ||
Sociology | ||
Speech, Language, and Hearing Sciences | ||
Statistics | ||
Women’s Gender & Sexuality Studies (WGSS) | ||
Public Safety IT Support - includes | Christina Dahl | 486-5159; publicsafetyit@uconn.edu |
School of Fine Arts – unique software/equipment | 486-3774 | |
Foundation | Daniel Nevelos (Director of Information Technology) Kevin Humphrey (Network Manager) Austin McMenemy (Network and Help Desk Administrator) Anthony Caruso (Help Desk and Desktop Specialist) | 486-6932 486-4902 486-0964 486-0964 |
Schools | ||
Avery Point | 860-405-9186 | |
Avery Point – Marine Sciences | 860-405-9067 | |
College of Agriculture, Health and Natural Resources (CAHNR)
| Josh Mindek and Device Support Team | TSC |
School of Education | Cathleen Hammel | 486-0292 |
Engineering Energy Center | Engineering Technical Services | 486-1821 |
Hartford Campus
| Hartford ITS | School of Social Work Building 38 Prospect Street Emergency Number: 959-200-3666, Press option 1 |
School of Business | IT Help Desk – Storrs | help@business.uconn.edu |
Hartford | 860-728-2405 | |
Stamford | 203-253-1485 (cell answered by student workers) | |
Software Installation | Done by ITS Config Mgmt | |
High-tech Classroom Support | Majority done by ITS AVT; call 6-4357 during call to confirm if you have questions | |
Department Lead | Alex Delcampo | |
Stamford | 203-251-8409/9587 | |
Law School | 860-570-5158 | |
Waterbury Campus | Main Number: 203-236-9955 Braden: 203-236-9827 |
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