Stamford ITS uses Intune to mange our computers in the labs without a fixed administrator
account. As a result, all software must have support for silent install to be pushed out over Intune. Additionally, all software must function if accessed by non-administrators. Additionally, since a package must be made, 2 weeks notice prior to the need for software is critical to ensure that software can be installed and issues can be properly communicated.
Ticket must be submitted 2 weeks prior to need
To ensure research on how to create silent install package
Time to communicate
Time to involve other departments (if necessary)
Testing
Time to come up with another solution if it can’t be done
Vendor support for silent install
Install
Uninstall
Documented detection method
Security
Code signed
Pass all malware and security checks
Licensed
Free software may be requested
Licensed software license info must be provided at the time of the request as package creation can not happen without
Functionality
Must not interfere with other software
Must not be responsible for system crashing