Use this guide if the other participants in the Webex Meeting and you yourself cannot see your camera feed.
Be sure that WebEx is looking for the correct camera. Click on the caret next to Start Video (or Stop Video) and select the correct camera input.
If you are using an external USB camera, be sure that it is plugged in. If you know the camera has lights on it, make sure those lights are illuminated.
If the camera is plugged in, or you are using a built-in camera, continue below.
...
If there is a slider near the webcam lens, slide it to expose the lens.
...
Leave and re-join the WebEx room
...
.
Checking if the camera is recognized by programs other than
...
Webex
For Windows, open the Camera app or another video conferencing application (Skype, Teams).
Open the Start Menu by pressing the Windows key on your keyboard.
Type Camera to find the camera app.
For Mac, open Photo Booth or another video conferencing application (Skype, Teams)
Use the Command + Space keys to bring up Spotlight Search.
Type Photo Booth to find the app.
This next step will check the Privacy settings of your computer and will differ for each operating system:
| Expand | |
|---|---|
|
...
|
...
...
|
...
|
...
|
...
|
...
|
...
| Expand | |
|---|---|
|
...
- Open your Applications folder from the Dock. Click on the Photobooth icon to open the application. You should see your camera's view now.
- Check to see if the computer recognizes the camera if the image from the webcam does not appear. Click "Finder" on the dock and click "Utilities."
- Click the "System Profiler" icon. Click the "USB" entry under the "Hardware" section. The "Built-in iSight" entry should appear under the "USB High-Speed Bus."
...
| |
|
| Expand | ||
|---|---|---|
| ||
Open the Start Menu and search for Camera. Open the Camera app and check that detects your camera and that you can see yourself on the screen. Also see: Allow Chrome to use your Microphone and Camera. |
If your camera is not detected, please restart your computer. This may help your computer to detect the camera.
If your camera is still unresponsive, please contact the Technology Support Center at (860
...
) 486-4357 or email techsupport@uconn.
...
edu for advanced help.
Related Articles
| Filter by label (Content by label) | |||
|---|---|---|---|
|
...
|
...
|
| Page Properties | ||
|---|---|---|
| ||
|