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Advisors can assign a service indicator in the Student Administration System. 

icon
Note
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A negative service indicator, or advising hold, can be assigned to a student which will restrict enrollment until the hold is removed. The negative service indicator button will display on all pages in the system for that individual.

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  1. Click the NavBar icon in the top right-hand corner. 

    NavBar iconImage RemovedNavBar iconImage Added
  2. Click the Navigator button from the menu. 

    NavBar MenuImage RemovedNavBar MenuImage Added
  3. Click the Self Service tab. 

    Self Service tabImage Removedself service tabImage Added
  4. Click the Advisor Center tab. 
    Advisor Center tabImage Modified

  5. Click the My Advisees tab. The My Advisees page will display. 

    My Advisees tabImage RemovedMy Advisees tabImage Added
  6. Click

    the 

    the View Student

    Details 

    Details link to see an advisee'

    s 

    Student Center.
    View Student DetailsImage Modified

  7. From

    the 

    the Student Center, select

    the General Info tab

    the General Info tab to display the Service Indicators page.

    General Info tabImage RemovedGeneral Info tabImage Added
  8. Select

    the edit service indicators button

    the Edit Service Indicators button

    The 

    The Manage Service Indicators

     page

     page will display.

    Edit Service Indicators Image RemovedEdit Service Indicators Image Added
  9. Click

    the 

    the Add Service Indicator

     link

     link
    Add Service Indicator Link Image Modified

  10. Enter ENR

     in the 

     in the Service Indicator Code

     field

     field. Alternatively, you can click the search button to select the code. This indicates that enrollment is restricted. 
    Service Indicator Code field Image Modified

  11. Enter ADVIS

     in

     in the Reason Code

     field

     field. Alternatively, you can click the search button to select the reason. This indicates that advising is required. 


    Service Indicator Reason Field Image Removed
    note

    1. If a hold already exists for the selected student, the negative service indicator icon will display at the top of the record. If a hold exists, you must:

      1. Click

    the add button
      1. Add.

      2. Continue with the steps below.
        Service Indicator Reason Field Image Added

  12. Enter the term in which the enrollment restriction will be in effect in

    the 

    the Start

    Term 

    Term field. If you do not know the term code,

    1. Click the search button. 

    2. Click Lookup

    3. Select the desired term from the list. 


      info

      1. The Active date is the date the hold becomes active. You may change it if necessary.

  13. Enter an appropriate contact ID for your department, if desired.

    The 

    The Contact Person

     field

     field will populate based on the Contact ID selected. To locate a contact ID,

    1. Click the

      search

      Search button.

    2. Narrow the search by Campus ID and/or name. 

    3. Click 

      Click Lookup

       to select

       to select the contact from the resulting list.

  14. The ID and name of the person placing the hold will automatically appear in the

     Placed Person ID and Placed By 

     Placed Person ID and Placed By fields. Scroll down to the bottom of the screen.

    1. Click 

      Click OK.

    2. Click 

      Click Apply.
      Additional Service Indicator Fields Image Modified

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"

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student_admin" , "advisors" , "assign_service_indicator" , "service_indicator" ) and space =

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Page Properties
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Related issues

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