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Administrators can reverse charges and payments in the Student Administration System.
Reversing
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To reverse a charge,
Charges
- to
to the Student Administration System.
Click the NavBar icon in the top right-hand corner.
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Click the Navigator button from the menu.
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Navigate
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to the Student Financials tab.
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Select the Charges and Payments tab.
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Click the Reversals tab.
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Click
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the Reverse Charge
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tab.
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In
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the ID
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field, enter the appropriate ID or type the student’s first and last name.
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Click Search.
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Click Account Details
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for the Account Type and Term that contains the charge you wish to reverse.
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Identify the charge that needs to be reversed.
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Click Reverse.
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Your security
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limits what you can see on this page. A supervisor of the department must submit a security update with your login name and the name of the charge(s) by completing the Access Request Form for Departmental Administrators.
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Under Service Area Forms, click https://web2.uconn.edu/eaa/sa/training/form.php#/intro
The Effective Date field should not be changed.
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Do not change the Effective Date.
In the Description field, enter a short detailed description of why the charge is being reversed.
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Next to the Reason field, click the magnifying glass icon.
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Click Look Up.
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Select the reason.
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Click OK.
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The Reverse button will no longer display.
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To return to
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the Charge Reversal
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page,
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click Return at the bottom of the page.
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To process another charge reversal for this student, repeat
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Steps 8-14.
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To process a charge reversal for another student, at the bottom of the page,
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click Return to Search.
Reversing a Payment
...
- to
to the Student Administration System.
Click the NavBar icon in the top right-hand corner.
...
...
Click the Navigator button from the menu.
...
...
...
Navigate
...
to the Student Financials tab.
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Select the Charges and Payments tab.
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Click the Reversals tab.
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Click the Reverse Payment
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tab.
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On
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the Find an Existing Value
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page, click Search.
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In
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the ID
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field, enter the appropriate ID.
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To select an ID from the Lookup List, click the magnifying glass icon to the right of the field.
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On the Lookup ID page, type the student’s name.
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Click Look Up. A list of IDs will display.
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You may need to click
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View All
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for all IDs to appear.
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In
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the Term
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field, type the 4-digit Term code.
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Click Search.
Identify the payment that needs to be reversed.
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Click Reverse.
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Your security
...
limits what you can see on this page. A supervisor of the department must
...
submit a security update with your login name and the name of the charge(s)
...
The Effective Date field should not be changed.
...
by completing the Access Request Form for Departmental Administrators. Do not change the Effective Date.
In the Description field, enter a short detailed description of why the
...
payment is being reversed.
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Next to the Reason field,
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Click the magnifying glass icon
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.
Click Look Up.
Select the appropriate reason.
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Click OK.
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The Reverse button will become inactive.
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To process another
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payment reversal for this student,
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repeat Steps 7-15.
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To process a
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payment reversal for another student, at the bottom of the page,
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click Return to Search.
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