Purchasing parking permits should be done in Faculty and staff, as well as special payroll employees, can purchase parking permits through the UConn Parking Services Ticketrak 10 Customer Portal. Permits are required to park in University lots from 7am to 5pm, 7 am to 5 pm unless otherwise posted. Students and graduate assistants should refer to the respective student article for role-specific instructions.
Purchasing a Permit
- Login
Log in to the Ticketrak Customer Portal
.
FromNote - For additional information on logging in, refer to the Logging in to Ticketrak 10 article.
with your NetID and NetID password. For more information, see Logging into Ticketrak 10.
On the landing page, click the Permit icon from the top ribbon.
Notice the Virtual Permits announcement at the top of the view.
The Permit Instructions section should display. Click
In conjunction with this documentation, review the Permit Instructions
link to expand the this section, as necessarysection for instructional steps when purchasing a permit.
From the Permit Selection section, click the appropriate checkbox to select the permit desired.
The permit option selected will display with darker shading
,once checked.
noteAvailable permit options may differ depending on your role.
If
- Permit amounts will not display properly within the Permit Selection section. For additional permit information, including items such as: permit parking rates and payroll deduction amounts, click one of the Permit Information link, located above the Permit Selection section. Content available within the permit information links differs depending on the respective audience/role for each link.
you are purchasing a Medical Accommodation permit, refer to the email you receive after purchasing for the next steps.
The amount column does not reflect the bi-weekly rate that will be payroll-deducted for your parking permit.
The Active Date field will automatically populate today's date once a permit is selected.
Click the Delivery Method dropdown to select an available option.
From the Vehicles section, select each
Vehiclevehicle that will be covered by this permit.
TheThe vehicle(s) selected will display with darker shading, once checked.
If your vehicle information is not listed, click Add New Vehicle.
Complete
allfields. Select from dropdown list options,the following fields: License Plate, License State, Primary Color, Make, Model, and Model Year. Select from drop-down list options where available.
If a
dropdowndrop-down list of options is not available, manually type the information in each field.
The Relationship field must be left blank.
Click Update to confirm the information and add it to the list of your available vehicles.
Once a new vehicle is added, select the vehicle to associate it with your permit. See Step 8 above.
From the Addresses section, click the address that will be associated with your permit.
The address selected will display with darker shading
,once checked.
If your address information is not listed
, clickor you need to add a mailing address to receive a keycard, click Add New Address.
Select M-Mailing from the Address Type field
dropdowndrop-down.
Complete all remaining fields.
Select from
dropdowndrop-down list options
,where available.
If a
dropdowndrop-down list of options is not available, manually type the information in each field.
Click Update to confirm the information and add it to the list of your available addresses.
Read the
acknowledgementacknowledgment information, and then click to check the Accept Agreement box.
Click Add to Cart from the ribbon at the top right of the screen.
This will add your permit to the Cart.
A
Confirmationconfirmation prompt
displayswill display to confirm the permit was successfully added to your cart.
Click OK to confirm.
Click the Cart icon from the ribbon at the top left of the screen.
Note Note: Permit purchases should be done in a separate transaction from paying parking tickets.
This
ensures that your permit can be set appropriately to automatic payroll deduction rather than requiring a credit card purchase for the full payment at the time of purchase.
Read through the important note
for total accuracy and other details; notice the cart total of $0.00 does not reflect the bi-weekly rate that will be payroll-deducted for your parking permit.
Review the rates in the Permit Type and Bi-Weekly Payroll Deduction Amount
for the permit you are purchasing to understand the expected deduction amount and sliding scale.
table to determine the cost of your permit and how much will be payroll deducted bi-weekly.
Scroll down to the bottom half of the screen.
- Click the Payment Type dropdown and make a selection from the list available.
- Confirm the
The Email Address for Receipt field
accurately displays your uconnshould automatically populate your @uconn.edu email address.
Modify, if needed.
Confirm the amounts listed are accurate.Note The email address listed will be sent the transaction receipt, as well as an email with additional helpful parking information.
If your email address is not displaying accurately, contact parkingservices@uconn.edu.
Review the Employee Permits
paidPaid via Payroll
DeductionDeduction agreement, and then click the Accept Agreement box.
Click Check Out from the top right of the screen.
Review the Receipt Information that displays on the next screen.
Review the Web Portal Receipt email and the Parking Permit Order email sent to the
uconn@uconn.edu email address
confirmedlisted in the portal during the Permit purchasing process.
Click Check Out on the top right of the screen.
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