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Administrators can reverse charges and payments in the Student Administration System.

Reversing

...

Charges

  1. Log in

     to

     to the Student Administration System

  2. Navigate to Student Financials. 
  3. Select Charges and Payments. 
  4. Click Reversals. 
  5. Click Reverse Charge. 
  6. In the ID field

    .

  7. Click the NavBar icon in the top right-hand corner.

    NavBar iconImage Added
  8. Click the Navigator button from the menu.

    Navigator button Image Added
  9. Navigate to the Student Financials tab.

    Student Financials tabImage Added
  10. Select the Charges and Payments tab.

  11. Click the Reversals tab.

  12. Click the Reverse Charge tab.

  13. In the ID field, enter the appropriate ID or type the student’s first and last name.

  14. Click 

    Click Search.

  15. Click 

    Click Account Details

     for

    for the Account Type and Term that contains the charge you wish to reverse.

  16. Identify the charge that needs to be reversed.

  17. Click 

    Click Reverse.

    note

    1. Your security

    will limit
    1. limits what you can see on this page. A supervisor of the department must

    e-mail bursar@uconn.edu to request
    1. submit a security update with your

    logon
    1. login name and the name of the charge(s)

    .The Effective Date field should not be changed
    1. by completing the Access Request Form for Departmental Administrators. Do not change the Effective Date.

  18. In

    the 

    the Description

     field

     field, enter a short detailed description of why the charge is being reversed.

  19. Next to the Reason field, click the magnifying glass icon.

    1. Click 

      Click Look Up.

       

    2. Select the reason.

  20. Click 

    Click OK.

    The 

    The Reverse button will no longer display.

  21. To return to

    the 

    the Charge Reversal

     page

     page,

    click 

    click Return at the bottom of the page.

  22. To process another charge reversal for this student, repeat

    Steps

    Steps 8-14.

  23. To process a charge reversal for another student, at the bottom of the page,

    click 

    click Return to Search.

Reversing a Payment

...

  1. Log in

     to

     to the Student Administration System.

     
  2. Navigate to Student Financials. 
  3. Select Charges and Payments. 
  4. Click Reversals. 
  5. Click Reverse Payment. 
  6. On the Find an Existing Value page

  7. Click the NavBar icon in the top right-hand corner.

    NavBar iconImage Added
  8. Click the Navigator button from the menu.

    Navigator button Image Added
  9. Navigate to the Student Financials tab.

    Student Financials tabImage Added
  10. Select the Charges and Payments tab.

  11. Click the Reversals tab.

  12. Click the Reverse Payment tab.

  13. On the Find an Existing Value page, click Search.

  14. In

    the 

    the ID

     field

     field, enter the appropriate ID.

     

  15. To select an ID from the Lookup List, click the magnifying glass icon to the right of the field.

  16. On the Lookup ID page, type the student’s name.

  17. Click 

    Click Look Up. A list of IDs will display.

      Note

    You may need to click

     

    View All

     for

    for all IDs to appear.

  18. In

    the 

    the Term

     field

     field, type the 4-digit Term code.

  19. Click 

    Click Search.

  20. Identify the

    payment that

    payment that needs to be reversed.

  21. Click 

    Click Reverse.

    note

    1. Your security

      will limit

      limits what you can see on this page. A supervisor of the department must

      e-mail bursar@uconn.edu to request

      submit a security update with your

      logon

      login name and the name of the charge(s)

      .The Effective Date field should not be changed

      by completing the Access Request Form for Departmental Administrators. Do not change the Effective Date.

  22. In

    the 

    the Description

     field

     field, enter a short detailed description of why the

    payment is

    payment is being reversed.

  23. Next to the Reason field,

    click

    1. Click the magnifying glass icon

    , click Look Up, and then select the
    1. .

    2. Click Look Up.

    3. Select the appropriate reason.

  24. Click 

    Click OK.

     The 

     The Reverse button will become inactive.

  25. To process another

    payment reversal

    payment reversal for this student,

    repeat 

    repeat Steps 7-

    13

    15.

     

  26. To process a

    payment reversal

    payment reversal for another student, at the bottom of the page,

    click 

    click Return to Search.

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