A laptop docking station – also known as a dock – can be used to combine multiple cables into a single connection to your laptop. Docks range from simple USB Hubs hubs to large hubs that contain many different ports.
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At UConn, stand-alone standalone docking stations have been replaced by monitors with docking functionality built-in. If you plan on using a dock setup, ITS recommends using one of these monitors. To learn more, see Connecting Dell Monitors to Computers. |
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This guide covers ThunderBolt docks. Both the laptop and dock must support the ThunderBolt protocol to benefit from this technology. Look for a lightning bolt icon on both the connector and laptop port to ensure the protocol is supported. If only one of the devices supports ThunderBolt, you will have varied results. |
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If you are having trouble connecting your dock, if your monitors are not receiving an image, or if your laptop is not being charged, follow the steps below:
Double check that your dock has a lightning bolt icon as shown above.
Double check that your dock is connected to a laptop port that also has the lightning bolt icon.
If your laptop is not charging, ensure that your dock is plugged into a wall outlet. Otherwise, your laptop is using its own battery to power the dock.Visit techsupport.uconn.edu to get live or email help.
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