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When users submit a request for desktop support, the technician typically asks for the computer name. Our directory uses this information to index machines, remote into machines, and keep track of inventory. It also enables us to better help users.

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Finding the Computer Name for a PC

You can find the computer name in the information about the operating system or by looking on the computer.

From Within the Operating System

Windows 11

  1. Right click on the Start menu and open Settings

  2. Select System

  3. Scroll down to About

  4. The Service Tag will be identified under Device name.

Windows 11 (If not logged on)

  1. From a login screen type “.\” in the username field.  The computer name will be displayed.  For ITS-supported Dell computers the service tag is the same as the computer name.

From the Outside of the Device

On desktops, the tag is on top of the machine. On laptops, it is located on the back of the device.

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Finding the Computer Name for a Mac 

You can find the name or serial number of your Mac on the informational page for your computer or by looking at the back of the device.

Info

Serial Numbers numbers are 1110-13 characters, depending on the model year of the device.

From Within the Operating System

  1. Click on the Apple logo in the top left corner.

  2. Select About This Mac.

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  1. Note the serial number

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  1. listed.

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From the Outside of the Device

On the back of the machine, locate the label containing the serial tag. For iMac all-in-one desktops, you can find this underneath the stand.

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Finding the Computer Name for a PC

You can find the computer name in the information about the operating system or by looking on the computer.

Info

Format

Serial Numbers consist of 7 characters and end with a 1 or 2.

From Within the Operating System

  1. Open the Start menu.

  2. Right-click on This PC.

  3. Navigate to properties.

    • If there is no option for This PC, search for it in the Windows 10 search bar.
      Properties in windows.Image Removed

Tip

Shortcut: Press the Ctrl + Win + Pause keys to quickly open system information.

  • The computer name is in the last section.

    Locating computer name in windows settingsImage Removed
Note

/wiki/spaces/IKB/pages/10744071175 by Microsoft. If you are running Windows 7 on your workstation, contact the ITS Technology Support Center for assistance.

From the Outside of the Device

On desktops, the black tag is on top of the machine. On small, form-factor machines and laptops, it is located on the back of the device.

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