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Guidelines for Using Images
General
Use screenshots sparingly. When software, web pages, or procedures change, they are not as easy to update as plain text.
Appropriate Use of Screenshots
Use screenshots when the instructional steps are complex or several actions are incorporated into a step or into many steps.
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Can I still clearly convey this information by writing it out?
Will adding an image to this step add any value for the reader?
Consistency
All KB contributors should use a standard image capturing method to allow for consistency across all Knowledge Base articles.
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