Faculty and staff, as well as Special Payroll special payroll employees, can purchase parking permits through the UConn Parking Services Ticketrak 10 Customer Portal. Permits are required to park in University lots from 7am to 5pm, 7 am to 5 pm unless otherwise posted. Alternatively, Students and Graduate Assistants graduate assistants should refer to the respective student article for role-specific instructions.
Purchasing a Permit
- Login
Log in to the Ticketrak Customer Portal with your NetID and NetID password.
Note For
additionalmore information
on logging in, refer to the Logging in to, see Logging into Ticketrak 10
article.
- From
On the landing page, click the Permit icon from the top ribbon.
Notice the Virtual Permits announcement at the top of the view.
In conjunction with this documentation, review the Permit Instructions section for instructional steps when purchasing a permit.
From the Permit Selection section, click the appropriate checkbox to select the permit desired.
The permit option selected will display with darker shading
,once checked.
Note Available permit options may differ depending on your role.
If you are purchasing a Medical Accommodation permit, refer to the email you receive after
purchasing for the next steps.
The amount column does not reflect the bi-weekly rate that will be payroll-deducted for your parking permit.
For additional permit information, including items such as: permit parking rates and payroll deduction amounts, click one of the Permit Information links located above the Permit Selection section. Content available within the permit information links differs depending on the respective audience/role for each link.
The Active Date field will automatically populate today's date once a permit is selected.
Click the Delivery Method dropdown to select an available option.
From the Vehicles section, select each
Vehiclevehicle that will be covered by this permit.
TheThe vehicle(s) selected will display with darker shading, once checked.
If your vehicle information is not listed, click Add New Vehicle.
Complete the following fields: License Plate, License State, Primary Color, Make, Model, and Model Year.
Select from
dropdowndrop-down list options
,where available.
If a
dropdowndrop-down list of options is not available, manually type the information in each field.
Note 
The Relationship field must be left blank.
Click Update to confirm the information and add it to the list of your available vehicles.
Once a new vehicle is added, select the vehicle to associate it with your permit.
See Step 8 above.
From the Addresses section, click the address that will be associated with your permit.
The address selected will display with darker shading
,once checked.
If your address information is not listed
,or you need to add a mailing address to receive a keycard, click Add New Address.
Select M-Mailing from the Address Type field
dropdowndrop-down.
Complete all remaining fields.
Select from
dropdowndrop-down list options
,where available.
If a
dropdowndrop-down list of options is not available, manually type the information in each field.
Click Update to confirm the information and add it to the list of your available addresses.
Read the
acknowledgementacknowledgment information, and then click to check the Accept Agreement box.
Click Add to Cart from the ribbon at the top right of the screen.
This will add your permit to the Cart.
A
Confirmationconfirmation prompt
displayswill display to confirm the permit was successfully added to your cart.
Click OK to confirm.
Click the Cart icon from the ribbon at the top left of the screen.
Note Note: Permit purchases should be done in a separate transaction from paying parking tickets.
This
ensures that your permit can be set appropriately to automatic payroll deduction rather than requiring a credit card purchase for the full payment at the time of purchase.
Read through the important note
-; notice the cart total of $0.
0000 does
notnot reflect the bi-weekly rate that will be payroll-deducted for your parking permit.
Review the rates in the Permit Type and Bi-Weekly Payroll Deduction Amount table
, as this table is usedto determine the cost of your permit and
to determinehow much will be payroll deducted bi-weekly.
Scroll down to the bottom half of the screen.
TheThe Email Address for Receipt
fieldfield should automatically
populatespopulate your
uconn@uconn.edu email address.
If your email address is not displaying accurately, contact parkingservices@uconn.edu.
Confirm the amounts listed are accurate.
Review the Employee Permits
paidPaid via Payroll Deduction
agreementagreement, and then click the Accept Agreement box.
- Click Check Out from the top right of the screen.
Review the Receipt Information that displays on the next screen.
Review the Web Portal Receipt email and the Parking Permit Order email sent to the
uconn@uconn.edu email address listed in the portal during the Permit purchasing process.
Note Click Check Out on the top right of the screen.
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