LCI Program Responsibilities
Approving laptops for signing out
Verifying requestors are in fact LCI Students
Giving laptop applicants necessary links and documents
Approving requests for extensions on laptops
Contacting users Share LCI loaner request information with LCI students (s.uconn.edu/stamfordlcilaptoploan)
For each submission:
Verify requestor is LCI Student.
Determine loan period length (default is end of current semester).
Approve laptop for loan by replying to the ticket with approval.
Contact user in the event they are non-responsive to the ticketing system.
Reporting laptops Report laptop missing if they can’t be collectedto UCPD if it is not returned.
Stamford ITS Responsibilities
Maintaining Maintain laptops.
Scheduling a Schedule laptop sign-out once approvedReminders .
Support laptop if user has technical issue.
Send out reminder through ticketing system that a laptop is due
Collecting laptops when due under normal circumstances
Supporting laptops if a user has issues
Reporting when a laptop is turned back in via ticketing systemabout due date.
Collect laptop from student upon return.
Report return of laptop in ticket and close our ticket.