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| Existing Customization Status | New Workflow Status | Comment |
|---|---|---|
| Requested | OPEN | |
| Requires Review & Prioritization | OPEN / REQUIREMENTS INCOMPLETE / REQUIRES PRIORITIZATION | |
| Requires Approval | REQUIRES PRIORITIZATION / AVAILABLE FOR ESTIMATION / AVAILABLE FOR ASSIGNMENT | |
| Assigned | TO DO | |
| Development in Progress | DEVELOPMENT IN PROGRESS | |
| Development Complete | DEVELOPMENT COMPLETE | |
| Unit Testing Complete | DEVELOPMENT COMPLETE | Enter : XML/SQL Required for Build? |
| Deployed to UAT | READY FOR QA / QA IN PROGRESS / READY FOR UAT / UAT IN PROGRESS | Enter : Fixed Version is set at this step |
| User Accepted | READY FOR PROD | Replaces Replaces UAT Status = "Passed" |
| User Rejected | DEVELOPMENT IN PROGRESS | |
| Deployed to Prod | PROD DEPLOYMENT COMPLETE / CLOSED | CLOSED CLOSED replaces Resolution = "Fixed" |
| On Hold | BLOCKED |
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