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Issue Types : Bug, Improvement, New Feature

This table describes the standarad operating procedure for JIRA usage. Following procedure is imperative, because the automated merge tool anticipates that this procedure has been followed:

Assignee
StatusResolutionsUAT StatusCustomization StatusAssignor (who sets the status and assignee)Asignee (after status set)
OpenUnresolvedNone Requester<decided based off of KFS component>**
OpenUnresolvedNoneAssignedTechnical ManagerDeveloper/Technician
In ProgressUnresolvedNoneDevelopment in ProgressDeveloperDeveloper
In ProgressUnresolvedNoneDevelopment CompleteDeveloperDeveloper
In ProgressUnresolvedNoneUnit Testing CompleteDeveloperDeveloper
In ProgressUnresolvedNoneDeployed to UATDeveloperRequestor
In ProgressResolvedPassedUser AcceptedRequestor/testerDeveloper/Technician
In ProgressUnresolvedFailedUser RejectedRequestor/testerDeveloper/Technician
ClosedResolvedPassedDeployed to PRDDeveloper/Technician
Open || In Progress || Re-openedUnresolvedAnyOn HoldDeveloper/Technical ManagerDeveloper
FromTransition To Assignor (who sets the status and assignee)FromAssignee Transition ToAssignee 
OpenFinance Systems Manager
Approve
→Requires Prioritizationno-change
Reject→IncompleteRequester
Requires PrioritizationFinance Systems Manager
Prioritize
→Available for EstimationTechnical Lead
IncompleteRequestor
Re-Open
→OpenFinance Systems Manager
Available for EstimationTechnical Lead
Estimate
→Available for Assignmentno-change
Available for AssignmentTechnical Lead
Assign
→To DoDeveloper
To DoDeveloper
Start Development
→Development in Progressno-change
BlockedTechnical LeadDevelopment Issues Resolved→To DoDeveloper
DeveloperQA Issues Resolved→Ready for QARequester
DeveloperNeed More Requirements→IncompleteRequester
Development in ProgressDeveloper
Development Complete
→Development Completeno-change
Blocked
→BlockedTechnical Lead
Development CompleteDeveloper
Deploy
→Ready for QARequester
Ready for QARequester
QA Started
→QA in progressno-change
QA in progressRequester
Pass
→Ready for UATSubject Matter Expert
Fail
→Development in ProgressDeveloper
Ready for UATSubject Matter Expert
UAT Started
→UAT in Progressno-change
UAT in ProgressSubject Matter Expert
Pass
→Ready for PRDTechnical Lead
Fail→BlockedDeveloper
Ready for PRDTechnical Lead
Deployment Complete
→PROD Deployment Completeno-change 
Deployment Failed
→Blockedno-change 
PROD Deployment CompleteTechnical Lead
Close
→Closedno-change
ClosedTechnical LeadThere are no transitions out of this status   

Issue Types : Data, Process, Task, Subtask, Other

 

             
Open
Reject
→Incomplete @Bret 
Approve
→Requires Prioritization  
Requires Prioritization
Prioritize
→Available for Estimation 
Incomplete
Re-Open
→Open  
Available for Estimation
Estimate
→Available for Assignment  
Available for Assignment
Assign
→To Do  
To Do
Start Development
→Development in Progress  
Development in Progress
Development Complete
→Development Complete 
Blocked
→Blocked 
Development Complete
Deploy
→Ready for QA  
Blocked
Development Issues Resolved
→To Do 
QA Issues Resolved
→Ready for QA 
Need More Requirements
→Incomplete 
Ready for QA
QA Started
→QA in progress 
QA in progress
Pass
→Ready for UAT  
Fail
→Development in Progress  
Ready for UAT
UAT StartedNo Screen
→UAT in Progress 
Ready for PRD
Deployment CompleteNo Screen
→PROD Deployment Complete 
Deployment Failed
No Screen
→Blocked
ClosedThere are no transitions out of this status 
PROD Deployment Complete
Close
No Screen
→Closed  
ClosedThere are no transitions out of this status    
UAT in Progress→Ready for PRD
Fail
→Blocked

 

...

Fail
  KFS : Assignment Screen

...

Finance Systems Manager - Brett

Technical Lead - Rich

Developer - Kathy, David, Paul, Rich

Requester - Brett, Jean, Bruce, Michael

Subject Matter Expert - Annette Pavone, Lori Hansen, Terri Richard, Rita Parciak, Nancy Patrylak, Jeremiah Macht, Dave Ferreira, Carleen Wells, Nicole Kulig, Angela Piela, Ann Jordan, Alyse Lofman-Kwapien, Kelly Wihbey

 

 

 

 Pre-Build

Verify that all Jira’s owned by you (you are the assignee) reflect the proper values for selection by the automated tool:

...

  • Perform a unit test to verify that the changes and all dependencies are in place.
  • Verify that the customization status is “Deployed to UAT”
  • Assign the Jira to the requestor providing comment informing them that the change is in UAT and ready for their validation. Also tell them the date of the next scheduled PRD build so they know what their target completion for testing is.