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This page will provide an overview of how to review and approve a travel request that has been submitted for approval through Concur.

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Reviewing a Request

  1. An email will be sent to the appropriate approver when a request requires approval.

  2. From the Concur homepage, navigate to the top of the page and click Approvals. The Approvals view displays.

  3. Click the Requests tab. A list of requests pending approval displays.

  4. Click the Request Name or Request ID of the appropriate travel request. The travel request details display.

  5. Review the travel request details.

  6. If the Requests contains any Alerts, click the drop-down arrow to the top right to review.

  7. Click the Request Details drop-down arrow and select Request Header from the list. Review travel dates, purpose, destination, business purpose, account number, etc.

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  1. Click the Attachments dropdown, and then click View Attachments to review any attachments added to the Request. Approvers can also click attach documents to attach documents to a Request.

Approving a Request

After reviewing request header details, expected expenses and attachments the Approver has options to:

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(1) As an approver you can alternatively Approve or Send Back the Request via the Concur Mobile App. (2) If any part of the travel includes International travel, banned states, level 3 or 4 country/region, and/or embargo country, additional approval is automatically built into the Concur approval timeline. (3) If the travel will be conducted by a nonresident alien student, the Fiscal Officer approver must complete the "Business Expense Certification" field. Concur will prompt the approver to complete this field when required. For additional information, refer to http://tax.uconn.edu/concur .

Edit Approval Flow/Approve and Forward

Concur allows any approver that currently has a request in their queue to add additional approvers to the Approval flow of the request timeline, as desired.

  1. Click the More Actions drop-down arrow and select Edit Approval Flow or Approve & Forward from the drop-down menu.

  2. Click Add Step. Click within the User-Added Approver field, and then click the filter icon to select the search criteria.

  3. Type the approver’s respective information in the search field.

  4. Click to select a valid entry from the list of approvers. Click Add Step again and continue as needed to add additional approvers.

  5. Click Save.

  6. Click Approve. An email is sent to the new approver to notify them of a new request pending their approval.

Send Back to Employee

When a travel request is incorrect (e.g., does not conform to University policy, is not approved for budgetary means, or for any other reason, etc.) you can send the request back to the employee.

  1. Click the More Actions drop-down arrow and select Send Back to Employee from the drop-down menu.

  2. In the Add Comment field, enter a comment to the employee, explaining the reason for sending back the request.

  3. Click Send Back. The request is sent back, and an email notification is sent to the employee.

Additional Support

For help with Concur, contact travel@uconn.edu.

For additional reference material, refer to the Training and Resources page located on the Travel Services page.

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