Clearing the cache within the Webex app can help to resolve an error that you are receiving or help to download changes you’ve made to your account on the website.
On the Website
The same process can be done from the websiteIf you are unable to use the App, or if you do not have access to the computer, you can follow the process from the website. Otherwise, follow the steps in the next section.
Navigate to s.uconn.edu/webex and sign in with your NetID and NetID password.
Click on Preferences in the left column.
In the General tab, look for Reset Webex sessions. Click Remove to sign yourself out of all the place you have signed into Webex (not including this browser tab).
Allow some time for this to take effect.
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