Use this guide to add a Shared Mailbox to your Outlook Profile.
Step-by-step guide
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New Outlook
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You will need to add a shared mailbox via its "resource number". If you do not know a malboxes resource number, please ask BUSN ITS before following the guide below. |
- In Outlook, right-click on your email address in the left pane and select "Add shared folder or mailbox".
- In the resulting box, enter the resource number for the shared inbox supplied to you by BUSN ITS.
Your resulting shared mainbox will appear below your main mailbox's entry on the left pane. You may need to wait a few minutes for the new shared inbox to populate with messages.
Old Outlook
- In Outlook, Click on "File" on top left hand of window
- Click on "Account Settings"
- Choose "Account Settings" from the menu
- Click on "Change"
- Click on "More Settings ...
- Click on "Advanced"
- Click on "Add"
- Type in "BUSN" and click OK to search for all of the School of Business Mailboxes
- Select the Mailbox you wanted and click OK
- If you want to add another Mailbox, repeat steps 8-9, until you've added all of the mailboxes you've wanted. Please note, each additional mailbox slows the process - it's recommended to add 1 at a time.When complete, Click OK
- Click on Next >
- Click on Finish
- The Mailboxes will appear on the bottom left-hand side of your Outlook Profile - It may take some time to download the items to your local cache file
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