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Long wait times for your jobs? Errors about unavailable resources? We’ve been there and understand how frustrating it can be for jobs to take a long time to run. It’s an unfortunate consequence of having such a strong computational research community at UConn. LOTS of incredible research happens here, but it also means that there are LOTS of people competing for resources. There’s no getting around that problem, but there are a couple of steps we can take to increase the odds that our jobs get on ASAP.

1. Check what resources are available before we submit a job. (And then)

2. Target our submission to those available resources.

This FAQ will offer guidance on how to do both of those things.

Checking for Available Resources

The below nodeinfo command will give you a high-level view of what nodes are fully available (“idle”), in partial use (“mix”), not available (“alloc”. for allocated), or otherwise in need of maintenance (all other states besides idle, mix, or alloc). The nodes will be broken down in order by partition.

nodeinfo

The output for that command will look like this, but it will be much longer and provide info on every partition (not just class and debug).

PARTITION      NODES  STATE  TIMELIMIT   CPUS    GRES MEMORY   ACTIVE_FEATURES   NODELIST
class              1  inval    4:00:00     36   gpu:3 191954   gpu,v100,skylake  gpu05
class              1 maint*    4:00:00    128  (null) 515404   epyc128,cpuonly   cn563
class              3 drain$    4:00:00     36  (null) 191845+  skylake,cpuonly   cn[360-361,363]
class              8  maint    4:00:00     36  (null) 191845+  skylake,cpuonly   cn[362,365-366,368-372]
class              1  maint    4:00:00    128  (null) 515404   epyc128,cpuonly   cn561
class              1  comp*    4:00:00    128  (null) 515404   epyc128,cpuonly   cn564
class              3   drng    4:00:00    128  (null) 515404   epyc128,cpuonly   cn[560,565,569]
class              6  alloc    4:00:00    128  (null) 515404   epyc128,cpuonly   cn[559,562,566-568,570]
debug              1 maint*      30:00    128  (null) 515404   epyc128,cpuonly   cn563

... (etc.)

The above command gives us an overarching picture of usage on the cluster, and from there, we can use a more targeted command to get more information on individual nodes within a partition, like how many cores or GPUs are in use and how many are available. The base sinfo command is below and it targets the priority-gpu partition but we could amend it to target any other partition, like hi-core for example.

sinfo -p priority-gpu -t idle,mix -o%10n%20C%10G%10t%20R%b
HOSTNAMES CPUS(A/I/O/T)       GRES      STATE     PARTITION           ACTIVE_FEATURES
gpu06     13/23/0/36          gpu:1     mix       priority-gpu        location=local,gpu,v100,skylake
gpu20     36/28/0/64          gpu:3     mix       priority-gpu        location=local,epyc64,a100,gpu
gpu21     25/39/0/64          gpu:3     mix       priority-gpu        location=local,epyc64,a100,gpu
gpu22     3/61/0/64           gpu:3     mix       priority-gpu        location=local,epyc64,a100,gpu
gpu23     33/31/0/64          gpu:1     mix       priority-gpu        location=local,epyc64,a100,gpu
gtx02     2/18/0/20           gpu:3     mix       priority-gpu        location=local,gpu,gtx,skylake
gtx03     12/8/0/20           gpu:3     mix       priority-gpu        location=local,gpu,gtx,skylake
gtx08     1/19/0/20           gpu:2     mix       priority-gpu        location=local,gpu,gtx,skylake
gtx11     2/18/0/20           gpu:2     mix       priority-gpu        location=local,gpu,gtx,skylake
gtx15     28/4/0/32           gpu:8     mix       priority-gpu        location=local,gpu,rtx,skylake
gtx09     0/20/0/20           gpu:2     idle      priority-gpu        location=local,gpu,gtx,skylake

The column titled “CPUS (A/I/O/T)” tells us how many cores are available. “A” stands for Allocated, “I” stands for Idle, and “T” stands for Total. (“O” stands for Other but you can ignore that column) Since there are 39 cores in the “Idle” column for GPU21, that means 39 cores are available to use. But all 3 of the GPUs on GPU21 are in use so we can’t use any GPUs on that node. So, that gives us an idea of the resources. If I only needed cores and no GPUs, I could target GPU21.

In summary, these two commands can give us a picture of what partitions have resources available, and then what resources are available on individual nodes within that partition.

Targeting a specific partition

The next step is submitting a job targeting a specific partition. If you’re not sure how to target a specific partition, please visit our SLURM Guide where you will see examples of submission scripts that target different partitions and architectures. Another key part of targeting a specific partition is knowing what partitions you are allowed to use and what “account” and “QOS” you must use to access them. To check what partitions you’re allowed to use and how to access them you can use this command.

acctinfo`whoami`
      User    Account            Partition                  QOS 
---------- ---------- -------------------- -------------------- 
net10004    jth10001               hi-core              general 
net10004    jth10001           general-gpu              general 
net10004    jth10001                 debug              general 
net10004    jth10001               lo-core              general 
net10004    jth10001               general              general
net10004    jth10001          priority-gpu          jth10001gpu

This tells me that I have access to 6 partitions. To access the priority-gpu partition, I need to include the below three flags in the #SBATCH header of my submission script. This will be different for every individual so you will have to modify this with the partitions you have access to and the account and QOS that are associated with your account.

#SBATCH -p priority-gpu     # partition I want to access
#SBATCH -A jth10001         # account I am associated with
#SBATCH -q jth10001gpu      # QOS needed to access partition

If you have further questions about how to check what resources are available and how to target them, please feel free to contact the Storrs HPC admins by sending an email to hpc@uconn.edu.

Short answer: Your job is being “held.” To release the job and re-submit it to the job queue you can use the scontrol release {JOBID} command.

Long Answer: Your job failed. We have a separate FAQ on figuring out why a job failed here, but here we will focus on why your job is being held. When jobs fail, they used to be automatically re-queued. This was a problem for a number of users because re-running the job would overwrite their previous data. In January 2024, we re-configured SLURM to prevent this problem. Now, when jobs fail, they are not immediately re-queued. Instead, the jobs will be “held” from the queue until the submitting user “releases” those jobs back into the queue. This change prevents jobs from requeueing automatically and allows users to make a conscious choice to re-queue their jobs. You can re-queue jobs using the below commands:

1. To release a single job

   Code Block
   scontrol release {JOBID}

2. To release multiple jobs

   Code Block
   scontrol release {JOBID_1},{JOBID_2},{JOBID_3}

3. To release all jobs with a given job name

   Code Block
   scontrol release jobname={JOBNAME}

4. To release all of your held jobs

   Code Block
   squeue --me | grep ' SE ' | awk '{print $1}' | xargs -n1 scontrol release

If you release your jobs into the queue and they keep ending up back in the “held” state, that is an indication that there may be something failing within your submission script in which case you should cancel your jobs and start troubleshooting. Please note that jobs which that are left in the queue with the “SE” state will be cancelled canceled after seven days.

Please feel free to contact us at hpc@uconn.edu with any questions or concerns.

Short answer: One of the login nodes is most likely not working properly. Try to ssh into any of the three login nodes directly.

Long Answer: When you ssh into hpc2 login.storrs.hpc.uconn.edu, you are directed to one of our three login nodes (login4, login5, or login6). Occasionally, one of these three login nodes will become faulty. If you ssh into the cluster and your account is directed to the faulty node, then you may be given a “Permission denied” error message. If you experience this problem, we recommend you try to ssh directly into one of the login nodes. Here are the three commands one can use to login into our three login nodes. Please replace netID with your own netID.

login4

ssh -Y netID@login4.storrs.hpc.uconn.edu

login5

ssh -Y netID@login5.storrs.hpc.uconn.edu

login6

ssh -Y netID@login6.storrs.hpc.uconn.edu

If one of these allows you to log in but another gives you a permission denied error, then we can be sure that there is something wrong with one of the login nodes. If you have the time, we’ll ask that you please send us a screenshot of the login node which that is giving you a problem so that we can tend to any problems on that faulty node. This will help us ensure that this problem is fixed as soon as possible.

If you receive this “Permission denied” error when ssh-ing directly into all three login nodes, then the problem may be with your netID. You may have to reset your netID password which can be done at this link.

If you would like to acknowledge/reference the Storrs HPC cluster in your publications, you can acknowledge Storrs HPC to something along the lines of the following:

“The computational work performed on this project was done with help from the Storrs High-Performance Computing cluster. We would like to thank the UConn Storrs HPC and HPC team for providing the resources and support that contributed to these results.”