This is the updated collections process for travelers who have outstanding balances owed back to the university for personal/non-reimbursable charges on their TCards from Madison Ferraro.
If any faculty, staff or students submit checks to the our office for this reason, please forward the checks to the bursar’s office and let her know that you have done so. Per our new process, Travel issues travelers invoices with the balance they owe and encourage them to pay online via the UConn marketplace. However, if travelers send the checks to the Business Center and it gets deposited directly back on the KFS account charged, they do not receive notice of that. As such, the traveler will still appear on their reports with a balance owed and will likely continued to be contacted when statements are issued.
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