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Windows

1. On your keyboard, press Windows + R to open the Run window.

2. Copy and paste the follow code into the window:

   Code Block
   %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

   Then click Okay

   If the command above doesn't work, try

   Code Block
   C:\Program Files\Microsoft OneDrive\onedrive.exe /reset

   If the code above doesn't work, try

   Code Block
   C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

3. The OneDrive icon will disappear and then reappear.

4. Navigate to s.uconn.edu/onedrive.

   1. Click on My Files in the lefthand menu.

   2. Click on Sync in the top toolbar.

   3. Follow this guide if you need help: OneDrive - Windows Desktop Sync

5. Allow your computer some time to resynchronize itself with the cloud.

6. Reach out to techsupport@uconn.edu if you continue to have issues after following these steps.

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