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Note

If you are receiving a new machine Apple MacBook or iMac or freshly re-imaged machineApple computer, be sure to login for the first time while on campus. If you wait until you get off-campus to login for the first time, Windows or MacOS will not be able to load your account. More details are provided in an included informational sheet.verify your identity and create your profile.

Pickup or Drop-off Procedure

  1. You will receive a link (provided below) in your Jira ticket that asks you to schedule a time to drop off / pick up your device. This is also the location to pick up loaner laptops/iPads.

  2. At your scheduled time, go to the Technology Support Center

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  1. located on Level 1 of the Homer Babbidge Library.

Tip

If you have larger items and would like someone to meet you at the library loading dock. Please , please call (860) 486-6540 when you arrive, and someone will meet you at the loading dock.

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15-Minute Short Term Parking can be found next to the Library loading dock.
Library Loading dock location
Long Term Parking (Longer than 15 Minute) can be found in the South Garage.

If you need help finding us please call (860) 486-4357 and a Support Specialist will assist you.

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