Please note a Walkthrough request is for meeting a client prior to event day to walk them through how to use the equipment in the room. In the EMS reservation, add the resource STMFD Personnel → Staff: ITS in the booking details. Enter the total hours needed in the Quantity section. (There is a min of 0.5 hr for services. Walkthrough request must be during normal business hours of 8am-5pm Monday-Friday) In Notes section, choose Walkthrough tech requested (erasing Onsite tech requested). Enter start and end time for service request. You may include other information as well.
Example:
Walkthrough tech requested
Start time: 1:00pm
End time: 1:30pmN30pm
Client would like to test connecting laptop to system to project. Leave Special Instructions section blank as this is the field that Stamford ITS will use for confirmation.
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