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titleRequest Onsite tech for an event

  1. In the EMS reservation, add the resource STMFD Personnel → Staff: ITS in the booking details.

  2. Enter the total hours needed in the Quantity section. (There is a min of 1 hr for services, with 4 hr min when services are needed outside normal business hours of 8am-5pm Monday-Friday)

  3. In Notes section, start with Onsite tech requested. You may include other information as well. (EX: Onsite tech requested: Need tech starting at 7:30am)

  4. Leave Special Instructions section blank as this is the field that Stamford ITS will use for confirmation.

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titleRequest Walkthrough tech prior to event day

  1. In the EMS reservation, add the resource STMFD Personnel → Staff: ITS in the booking details.

  2. Enter the total hours needed in the Quantity section. (There is a min of 0.5 hr for services. Walkthrough request must be during normal business hours of 8am-5pm Monday-Friday)

  3. In Notes section, start with Walkthrough tech requested. You may include other information as well. (EX: Walkthrough tech requested: Need tech starting at 1:00pm to test connecting client laptop to system)

  4. Leave Special Instructions section blank as this is the field that Stamford ITS will use for confirmation.

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