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titleRequest Onsite tech for an event

  1. In the EMS reservation, add the resource STMFD Personnel → Staff: ITS in the booking details.

  2. Enter the total hours needed in the Quantity section. (There is a min of 1 hr for services, with 4 hr min when services are needed outside normal business hours of 8am-5pm Monday-Friday)

  3. In Notes section, start with choose Onsite tech requested (erasing Walkthrough tech requested). Enter start and end time for service request. You may include other information as well. (EX
    Example:
    Onsite tech requested: Need tech starting at 7:30am)
    Start time: 7:30am
    End time: 11:30am
    Client will have laptop and wants to be able to present slides while sitting at panel on stage.

  4. Leave Special Instructions section blank as this is the field that Stamford ITS will use for confirmation.

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titleRequest Walkthrough tech prior to event day

  1. In the EMS reservation, add the resource STMFD Personnel → Staff: ITS in the booking details.

  2. Enter the total hours needed in the Quantity section. (There is a min of 0.5 hr for services. Walkthrough request must be during normal business hours of 8am-5pm Monday-Friday)

  3. In Notes section, start with Walkthrough choose Walkthrough tech requested (erasing Onsite tech requested). Enter start and end time for service request. You may include other information as well. (EX
    Example:
    Walkthrough tech requested: Need tech starting at
    Start time: 1:00pm
    End time: 1:30pmN
    Client would like to test connecting client laptop to system )to project.

  4. Leave Special Instructions section blank as this is the field that Stamford ITS will use for confirmation.

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