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Table of Contents

Getting Started

How do I get an account?

Expand

If you don’t already have an account, please fill out the cluster application form.

Students and postdoctoral research associates who are requesting an account will need their advisor’s (PI’s) NetID so that we can verify their membership in the advisor’s research group. If you don’t know your advisor’s NetID, you can look it up on the UConn PhoneBook.

...

Expand

Short answer: In general, data cannot be stored on the Storrs HPC if it contains any of the following:

  • personal identifiable information (e.g., SSN, Passport Number, Drivers License Number, D.OB.)

  • credit card and/or banking information (e.g., account numbers)

  • university records for individual students (e.g., grades)

  • personal health information / HIPAA-protected data (with few exceptions)

  • data for which the data owner has specified data protection requirements that are not compatible with the Storrs HPC environment

  • data protected by UConn’s Export Control Policy (e.g., DoD-related, requires a security clearance)


Long Answer: The Storrs HPC cluster cannot be used to generate or store data that is considered Sensitive University Data or covered by the university's Export Control Policy; for more info, see UConn’s Data Classification Policy. The documents linked in the previous sentence provide more detail about each of those classifications.

Data which may have been been classified as confidential or sensitive may be eligible for storage on Storrs HPC if the data has been de-identified sufficiently that the data classification no longer applies. Any de/re-identification key (if one was used) cannot be transmitted or stored with the data within the HPC environment.

All data that is stored on the cluster is subject to these restrictions, and data that is not in compliance may be removed. If you have read the above documents and you’re still not sure how your data would be classified, please send an email to security@uconn.edu.

...

Using the HPC

How do I log in to the Storrs HPC when I am off campus?

Expand

Short answer: First, you need to connect to UConn’s VPN. Then, you should be able to access the HPC.

Long Answer: The HPC Cluster only allows the connection of SSH from the campus-wide computers, for example:

  • computers in the UConn libraries

  • computers in campus offices/labs

  • computers connected to UCONN-SECURE WiFi, etc.).

In order to connect to the HPC when you are off campus, you will first need to connect to the UConn Virtual Private Network (VPN). After connecting to the VPN, you will be able to log in to the HPC as you normally do.

For instructions on how to install, set up, and connect your personal device(s) to UConn’s VPN, please go to this webpage.

Why am I suddenly getting a “Permission denied” error when I try to ssh into the HPC?

Expand

Short answer: One of the login nodes is most likely not working properly. Try to ssh into any of the three login nodes directly.

Long Answer: When you ssh into hpc2.storrs.hpc.uconn.edu, you are directed to one of our three login nodes (login4, login5, or login6). Occasionally, one of these three login nodes will become faulty. If you ssh into the cluster and your account is directed to the faulty node, then you may be given a “Permission denied” error message. If you experience this problem, we recommend you try to ssh directly into one of the login nodes. Here are the three commands one can use to login into our three login nodes. Please replace netID with your own netID.

login4

Code Block
ssh -Y netID@login4.storrs.hpc.uconn.edu

login5

Code Block
ssh -Y netID@login5.storrs.hpc.uconn.edu

login6

Code Block
ssh -Y netID@login6.storrs.hpc.uconn.edu

If one of these allows you to log in but another gives you a permission denied error, then we can be sure that there is something wrong with one of the login nodes. If you have the time, we’ll ask that you please send us a screenshot of the login node which is giving you a problem so that we can tend to any problems on that faulty node. This will help us ensure that this problem is fixed as soon as possible.

If you receive this “Permission denied” error when ssh-ing directly into all three login nodes, then the problem may be with your netID. You may have to reset your netID password which can be done at this link.

How do I check what node I am on?

Expand

The node you are on will normally be shown next to your netID when you log in to the Storrs HPC. For instance, if Jonathan the Husky’s netID was jtk10001, his terminal might look like this.

Code Block
[jth10001@login6 ~]$

This would tell us that Jonathan is on the node called “login6.” Another way to check what node you are on is to use the hostname command. See below.

Code Block
[jth10001@login6 ~]$ hostname
login6

What programs am I allowed to run on the login nodes?

Expand

Programs that are running on a login node (login.storrs.hpc.uconn.edu) without using the job scheduler are subject to certain restrictions. Programs that run on the login nodes for longer than 1 hour, use greater than 5% of CPU power, and/or use greater than 5% of RAM listed below may be throttled or terminated without notice.

Below is a list of programs that are allowed to run on the login node without restrictions:

  • awk

  • basemount

  • bash

  • bzip

  • chgrp

  • chmod

  • cmake

  • comsollauncher

  • cp

  • du

  • emacs

  • find

  • fort

  • gcc

  • gfortran

  • grep

  • gunzip

  • gzip

  • icc

  • ifort

  • jservergo

  • less

  • ls

  • make

  • more

  • mv

  • nano

  • ncftp

  • nvcc

  • perl

  • rm

  • rsync

  • ruby

  • setfacl

  • sftp

  • smbclient

  • ssh

  • tail

  • tar

  • ukbfetch

  • vim

  • wget

How do I get priority access to HPC resources?

Expand

Short answer: Faculty can purchase priority access for 5 years if they pay the upfront cost for the nodes.

Long answer: High-priority access is available under a “condo model,” where faculty are able to purchase semi-dedicated nodes which get made available to all users when there are unused compute cycles. Under the condo model, faculty researchers fund the capital equipment costs of individual compute nodes, while the university funds the operating costs of running these nodes for five years. Faculty who purchase compute nodes receive access to equivalent resources at a higher priority than other researchers. The faculty can designate others to receive access at the same priority level, such as their graduate students, postdoctoral researchers, etc. With priority access, computational jobs are moved higher in the queuing system, and in most cases begin execution within twelve hours, depending upon other FairShare factors. A priority user can utilize their resources indefinitely. All access to resources is managed through the cluster’s job scheduler. When a priority user is not using their assigned resources, the nodes are made available to all UConn researchers for general use.

How do I access old data after I leave the university?

Expand

Short answer: Email us at hpc@uconn.edu. We will set up an affiliate account so you can access those files.

Long answer: When folks leave the university, their netIDs are deactivated and access to their Storrs HPC resources and files are (typically) transferred to their supervisors. To regain access, Storrs HPC staff need to create an account affiliated with their former supervisor.

How do I install specific R packages?

Expand

Since installing R packages is important to so many HPC users' research, we have created a brief guide on the installation of R packages which is linked here.

How do I install specific python libraries?

Expand

We have created a brief guide on the installation of python libraries which can be found here.

How can I check for available resources before submitting a job?

...

Long wait times for your jobs? Errors about unavailable resources? We’ve been there and understand how frustrating it can be for jobs to take a long time to run. It’s an unfortunate consequence of having such a strong computational research community at UConn. LOTS of incredible research happens here, but it also means that there are LOTS of people competing for resources. There’s no getting around that problem, but there are a couple of steps we can take to increase the odds that our jobs get on ASAP.

  1. Check what resources are available before we submit a job. (And then)

  2. Target our submission to those available resources.

This FAQ will offer guidance on how to do both of those things.

Checking for Available Resources

The below sinfo command will give you a high-level view of what nodes are fully available (“idle”), in partial use (“mix”), not available (“alloc”. for allocated), or otherwise in need of maintenance (all other states besides idle, mix, or alloc). The nodes will be broken down in order by partition.

Code Block
sinfo -o '%14P %.5a %.10l %.6D %.6t %30N %b

The output for that command will look like this, but it will be much longer and provide info on every partition.

...

How do I check what node I am on?

Expand

The node you are on will normally be shown next to your netID when you log in to the Storrs HPC. For instance, if Jonathan the Husky’s netID was jtk10001, his terminal might look like this.

Code Block
[jth10001@login6 ~]$

This would tell us that Jonathan is on the node called “login6.” Another way to check what node you are on is to use the hostname command. See below.

Code Block
[jth10001@login6 ~]$ hostname
login6

What programs am I allowed to run on the login nodes?

Expand

Programs that are running on a login node (login.storrs.hpc.uconn.edu) without using the job scheduler are subject to certain restrictions. Programs that run on the login nodes for longer than 1 hour, use greater than 5% of CPU power, and/or use greater than 5% of RAM listed below may be throttled or terminated without notice.

Below is a list of programs that are allowed to run on the login node without restrictions:

  • awk

  • basemount

  • bash

  • bzip

  • chgrp

  • chmod

  • cmake

  • comsollauncher

  • cp

  • du

  • emacs

  • find

  • fort

  • gcc

  • gfortran

  • grep

  • gunzip

  • gzip

  • icc

  • ifort

  • jservergo

  • less

  • ls

  • make

  • more

  • mv

  • nano

  • ncftp

  • nvcc

  • perl

  • rm

  • rsync

  • ruby

  • setfacl

  • sftp

  • smbclient

  • ssh

  • tail

  • tar

  • ukbfetch

  • vim

  • wget

How do I get priority access to HPC resources?

Expand

Short answer: Faculty can purchase priority access for 5 years if they pay the upfront cost for the nodes.

Long answer: High-priority access is available under a “condo model,” where faculty are able to purchase semi-dedicated nodes which get made available to all users when there are unused compute cycles. Under the condo model, faculty researchers fund the capital equipment costs of individual compute nodes, while the university funds the operating costs of running these nodes for five years. Faculty who purchase compute nodes receive access to equivalent resources at a higher priority than other researchers. The faculty can designate others to receive access at the same priority level, such as their graduate students, postdoctoral researchers, etc. With priority access, computational jobs are moved higher in the queuing system, and in most cases begin execution within twelve hours, depending upon other FairShare factors. A priority user can utilize their resources indefinitely. All access to resources is managed through the cluster’s job scheduler. When a priority user is not using their assigned resources, the nodes are made available to all UConn researchers for general use.

How do I access old data after I leave the university?

Expand

Short answer: Email us at hpc@uconn.edu. We will set up an affiliate account so you can access those files.

Long answer: When folks leave the university, their netIDs are deactivated and access to their Storrs HPC resources and files are (typically) transferred to their supervisors. To regain access, Storrs HPC staff need to create an account affiliated with their former supervisor.

How do I install specific R packages?

Expand

Since installing R packages is important to so many HPC users' research, we have created a brief guide on the installation of R packages which is linked here.

How do I install specific python libraries?

Expand

We have created a brief guide on the installation of python libraries which can be found here.

How can I check for available resources before submitting a job?

Expand

Long wait times for your jobs? Errors about unavailable resources? We’ve been there and understand how frustrating it can be for jobs to take a long time to run. It’s an unfortunate consequence of having such a strong computational research community at UConn. LOTS of incredible research happens here, but it also means that there are LOTS of people competing for resources. There’s no getting around that problem, but there are a couple of steps we can take to increase the odds that our jobs get on ASAP.

  1. Check what resources are available before we submit a job. (And then)

  2. Target our submission to those available resources.

This FAQ will offer guidance on how to do both of those things.


Checking for Available Resources

The below sinfo command will give you a high-level view of what nodes are fully available (“idle”), in partial use (“mix”), not available (“alloc”. for allocated), or otherwise in need of maintenance (all other states besides idle, mix, or alloc). The nodes will be broken down in order by partition.

Code Block
sinfo -o '%14P %.5a %.10l %.6D %.6t %30N %b

The output for that command will look like this, but it will be much longer and provide info on every partition.

Code Block
PARTITION      AVAIL  TIMELIMIT  NODES  STATE NODELIST                       ACTIVE_FEATURES
GeoSciMP          up 1-00:00:00     38    mix cn[410-447]                    location=local,epyc64,cpuonly
class             up    4:00:00      3  inval cn[407-409]                    location=local,skylake,cpuonly
class             up    4:00:00      1  maint cn348                    ACTIVE_FEATURES GeoSciMP     location=local,skylake,cpuonly
class    up 1-00:00:00     38   up mix cn[410-447]  4:00:00     19             down* cn[244-246,252,254-255,268-271 location=local,epyc64haswell,cpuonly
class             up    4:00:00      37  invaldown* cn[407-409]      335-337,339-340,373,406]              location=local,skylake,cpuonly
class             up    4:00:00      1  maint comp cn348cn376                          location=local,skylake,cpuonly
class             up    4:00:00     1910    down*mix cn[244-246,252,254-255,268-271333,352,362,374-375,391,402 location=local,haswellskylake,cpuonly
class             up    4:00:00     25 7 alloc down* cn[335-337,339-340,373,406]   329-332,334,338,341-342,345 location=local,skylake,cpuonly
class             up    4:00:00      1   comp cn376... (etc.)

The above command gives us an overarching picture of usage on the cluster, and from there, we can use a more targeted command to get more information on individual nodes within a partition, like how many cores or GPUs are in use and how many are available. The base sinfo command is below and it targets the priority-gpu partition but we could amend it to target any other partition, like hi-core for example.

Code Block
sinfo -p priority-gpu -t idle,mix -o%10n%20C%10G%10t%20R%b
HOSTNAMES CPUS(A/I/O/T)       GRES      STATE     PARTITION          location=local,skylake,cpuonly
class  ACTIVE_FEATURES
gpu06     13/23/0/36       up    4:00:00gpu:1     10mix    mix cn[333,352,362,374-375,391,402 location=local,skylake,cpuonly
class priority-gpu        location=local,gpu,v100,skylake
gpu20    up 36/28/0/64   4:00:00        gpu:3     mix    25  alloc cn[329-332,334,338,341-342,345priority-gpu        location=local,skylake,cpuonly
... (etc.)

The above command gives us an overarching picture of usage on the cluster, and from there, we can use a more targeted command to get more information on individual nodes within a partition, like how many cores or GPUs are in use and how many are available. The base sinfo command is below and it targets the priority-gpu partition but we could amend it to target any other partition, like hi-core for example.

Code Block
sinfo -p priority-gpu -t idle,mix -o%10n%20C%10G%10t%20R%b
HOSTNAMES CPUS(A/I/O/T)epyc64,a100,gpu
gpu21     25/39/0/64          gpu:3     mix       priority-gpu        location=local,epyc64,a100,gpu
gpu22     3/61/0/64       GRES    gpu:3  STATE   mix  PARTITION      priority-gpu       ACTIVE_FEATURES
gpu06 location=local,epyc64,a100,gpu
gpu23     1333/2331/0/3664          gpu:1     mix       priority-gpu        location=local,gpuepyc64,v100a100,skylakegpu
gpu20gtx02     362/2818/0/6420           gpu:3     mix       priority-gpu        location=local,epyc64gpu,a100gtx,gpuskylake
gpu21gtx03     2512/398/0/6420           gpu:3     mix       priority-gpu        location=local,epyc64gpu,a100gtx,gpuskylake
gpu22gtx08     31/6119/0/6420           gpu:32     mix       priority-gpu        location=local,epyc64gpu,a100gtx,gpuskylake
gpu23gtx11     332/3118/0/6420           gpu:12     mix       priority-gpu        location=local,epyc64gpu,a100gtx,gpuskylake
gtx02gtx15     228/184/0/2032           gpu:38     mix       priority-gpu        location=local,gpu,gtxrtx,skylake
gtx03gtx09     120/820/0/20           gpu:32     mixidle       priority-gpu        location=local,gpu,gtx,skylake
gtx08     1/19/0/20           gpu:2     mix       priority-gpu        location=local,gpu,gtx,skylake
gtx11     2/18/0/20           gpu:2     mix       priority-gpu        location=local,gpu,gtx,skylake
gtx15     28/4/0/32           gpu:8     mix       priority-gpu        location=local,gpu,rtx,skylake
gtx09     0/20/0/20           gpu:2     idle      priority-gpu        location=local,gpu,gtx,skylake

The column titled “CPUS (A/I/O/T)” tells us how many cores are available. “A” stands for Allocated, “I” stands for Idle, and “T” stands for Total. (“O” stands for Other but you can ignore that column) Since there are 39 cores in the “Idle” column for GPU21, that means 39 cores are available to use. But all 3 of the GPUs on GPU21 are in use so we can’t use any GPUs on that node. So, that gives us an idea of the resources. If I only needed cores and no GPUs, I could target GPU21.

In summary, these two commands can give us a picture of what partitions have resources available, and then what resources are available on individual nodes within that partition.

Targeting a specific partition

The next step is submitting a job targeting a specific partition. If you’re not sure how to target a specific partition, please visit our SLURM Guide where you will see examples of submission scripts that target different partitions and architectures. Another key part of targeting a specific partition is knowing what partitions you are allowed to use and what “account” and “QOS” you must use to access them. To check what partitions you’re allowed to use and how to access them you can use this command.

Code Block
sacctmgr list assoc user=`whoami` -o format=user,account,partition%20,qos%20
      User    Account            Partition                  QOS 
---------- --

The column titled “CPUS (A/I/O/T)” tells us how many cores are available. “A” stands for Allocated, “I” stands for Idle, and “T” stands for Total. (“O” stands for Other but you can ignore that column) Since there are 39 cores in the “Idle” column for GPU21, that means 39 cores are available to use. But all 3 of the GPUs on GPU21 are in use so we can’t use any GPUs on that node. So, that gives us an idea of the resources. If I only needed cores and no GPUs, I could target GPU21.

In summary, these two commands can give us a picture of what partitions have resources available, and then what resources are available on individual nodes within that partition.


Targeting a specific partition

The next step is submitting a job targeting a specific partition. If you’re not sure how to target a specific partition, please visit our SLURM Guide where you will see examples of submission scripts that target different partitions and architectures. Another key part of targeting a specific partition is knowing what partitions you are allowed to use and what “account” and “QOS” you must use to access them. To check what partitions you’re allowed to use and how to access them you can use this command.

Code Block
sacctmgr list assoc user=`whoami` -o format=user,account,partition%20,qos%20
      User    Account            Partition                  QOS 
---------- ---------- -------------------- -------------------- 
net10004    jth10001               hi-core              general 
net10004    jth10001           general-gpu              general 
net10004    jth10001                 debug              general 
net10004    jth10001               lo-core              general 
net10004    jth10001               general              general
net10004    jth10001          priority-gpu          jth10001gpu

This tells me that I have access to 6 partitions. To access the priority-gpu partition, I need to include the below three flags in the #SBATCH header of my submission script. This will be different for every individual so you will have to modify this with the partitions you have access to and the account and QOS that are associated with your account.

Code Block
#SBATCH -p priority-gpu     # partition I want to access
#SBATCH -A jth10001         # account I am associated with
#SBATCH -q jth10001gpu      # QOS needed to access partition

If you have further questions about how to check what resources are available and how to target them, please feel free to contact the Storrs HPC admins by sending an email to hpc@uconn.edu.

...

Troubleshooting problems

Why did my job fail?

Expand

There are many reasons a job may fail. A good first step is to use the shist command to check the ExitCode SLURM gave it. The command follows this format: shist --starttime YYYY-MM-DD.

Here’s an example of the output for a job that failed immediately with an ExitCode of 1.

Code Block
JobID         Partition        QOS    JobName      User      State    Elapsed   NNodes      NCPUS        NodeList ExitCode                 End 
------------ ---------- ---------- ---------- --------- ---------- ---------- -------- ---------- --------------- -------- -------------------
73088        priority-+ erm12009g+  submit_rx  jdt10005     FAILED   00:00:00        1         32           gtx21      1:0 2022-11-17T10:05:34 

The ExitCode of a job will be a number between 0 and 255. An ExitCode of 0 means that—as far as SLURM is concerned—the job ran and was completed properly. Any non-zero ExitCode will indicate that the job failed. One could then search the ExitCode on Google to investigate what SLURM thinks caused the job to fail. Sometimes this is helpful but not always. Either way, take note of what you find for future reference.

The next clue to investigate is the NodeList column. Sometimes a job fails because there is something wrong with the compute node our job was run on. If the compute node is the problem (and Storrs HPC staff haven’t fixed it already), the job should fail again with the same ExitCode. We can submit our job specifically to that same node to see if the job fails again. Try adding this to the #SBATCH header of your script to target a specific node. Here, we target gtx21 because that was the node listed in the NodeList column above.

Code Block
#SBATCH --nodelist=gtx21

Once you see the job has failed multiple times on the same node, then you can feel confident that a faulty node is likely the cause. Please submit a help request to Storrs HPC including a screenshot from the shist output.

...

Expand

Short answer: If you received this error, your job most likely failed because the amount of memory (RAM) it needed was larger than the default. We can request more memory for your job using the --mem or --mem-per-cpu flag.

Long answer: There are several reasons a job may fail from insufficient memory. As of January 2023, the default amount of memory available per CPU is 2 gigabytes. The default mem-per-cpu of 2 GB is okay for many users, but not for all. Users who receive OOM errors need to request more memory when submitting or initiating jobs. Those users can easily override the default using the -mem-per-cpu flag in your submission script. The new line would look something like this:

Code Block
#SBATCH -n 2                            # asks for 2 cores
#SBATCH --mem-per-cpu=3G                # asks for 3 GB or RAM per core, or 6  GB total

Adding this line will tell SLURM to use 3 gigabytes of RAM per CPU you request. That means if we ask for 2 cores (-n 2), then we’ll be allocated 6 gigabytes of RAM total. Please note that the --mem-per-cpu flag must be used with the -n flag specifying the number of cores you want. Alternatively, users can use the --mem flag to specify the total amount of RAM they need regardless of how many CPUs are rquested.

Code Block
#SBATCH --mem=5G                        # asks for 10 gigabytes total

We encourage users to please adjust the --mem-per-cpu or --mem flags in a step-wise fashion. First, we try 3 gigabytes, then 4, then 5, etc. until our jobs start running without failing from memory errors. That strategy helps ensure that every HPC user's jobs get on quickly and run efficiently. For more info on fisbatch, srun, and #SBATCH flags, see this link.

Some of my files were deleted. Is it possible to recover them? If so, how?

Expand

Short answer: Possibly, it depends on where the files were stored and how long ago they were deleted. Send us an email at hpc@uconn.edu explaining the situation so we can discuss options.

Long Answer: Files stored in the /shared/ and /home/ directories are backed up daily at 5:00 am and the data is stored for 30 days. If the accidentally deleted files were stored within either of those directories, and you contact us in under 30 days, then there’s a chance we will be able to help you restore those files. Please contact us at hpc@uconn.edu so we can discuss a way forward.

Unfortunately, if the files that were deleted had been stored on /scratch/, we will not be able to restore them. The /scratch/ directory is not backed up ever. If you’re reading this after accidentally deleting files from scratch, we understand that this news can come as a huge blow. We wish that we could back up /scratch/, but we only have enough room to back /shared/ and /home/. We cannot help you fix the current situation, but there are steps we can take to prevent this from happening again. You can follow these links for more info. on HPC data storage, backing up files, or using Globus
, or 6  GB total

Adding this line will tell SLURM to use 3 gigabytes of RAM per CPU you request. That means if we ask for 2 cores (-n 2), then we’ll be allocated 6 gigabytes of RAM total. Please note that the --mem-per-cpu flag must be used with the -n flag specifying the number of cores you want. Alternatively, users can use the --mem flag to specify the total amount of RAM they need regardless of how many CPUs are rquested.

Code Block
#SBATCH --mem=5G                        # asks for 10 gigabytes total

We encourage users to please adjust the --mem-per-cpu or --mem flags in a step-wise fashion. First, we try 3 gigabytes, then 4, then 5, etc. until our jobs start running without failing from memory errors. That strategy helps ensure that every HPC user's jobs get on quickly and run efficiently. For more info on fisbatch, srun, and #SBATCH flags, see this link.

Some of my files were deleted. Is it possible to recover them? If so, how?

Expand

Short answer: Possibly, it depends on where the files were stored and how long ago they were deleted. Send us an email at hpc@uconn.edu explaining the situation so we can discuss options.

Long Answer: Files stored in the /shared/ and /home/ directories are backed up daily at 5:00 am and the data is stored for 30 days. If the accidentally deleted files were stored within either of those directories, and you contact us in under 30 days, then there’s a chance we will be able to help you restore those files. Please contact us at hpc@uconn.edu so we can discuss a way forward.

Unfortunately, if the files that were deleted had been stored on /scratch/, we will not be able to restore them. The /scratch/ directory is not backed up ever. If you’re reading this after accidentally deleting files from scratch, we understand that this news can come as a huge blow. We wish that we could back up /scratch/, but we only have enough room to back /shared/ and /home/. We cannot help you fix the current situation, but there are steps we can take to prevent this from happening again. You can follow these links for more info. on HPC data storage, backing up files, or using Globus.

Why am I suddenly getting a “Permission denied” error when I try to ssh into the HPC?

Expand

Short answer: One of the login nodes is most likely not working properly. Try to ssh into any of the three login nodes directly.

Long Answer: When you ssh into hpc2.storrs.hpc.uconn.edu, you are directed to one of our three login nodes (login4, login5, or login6). Occasionally, one of these three login nodes will become faulty. If you ssh into the cluster and your account is directed to the faulty node, then you may be given a “Permission denied” error message. If you experience this problem, we recommend you try to ssh directly into one of the login nodes. Here are the three commands one can use to login into our three login nodes. Please replace netID with your own netID.

login4

Code Block
ssh -Y netID@login4.storrs.hpc.uconn.edu

login5

Code Block
ssh -Y netID@login5.storrs.hpc.uconn.edu

login6

Code Block
ssh -Y netID@login6.storrs.hpc.uconn.edu

If one of these allows you to log in but another gives you a permission denied error, then we can be sure that there is something wrong with one of the login nodes. If you have the time, we’ll ask that you please send us a screenshot of the login node which is giving you a problem so that we can tend to any problems on that faulty node. This will help us ensure that this problem is fixed as soon as possible.

If you receive this “Permission denied” error when ssh-ing directly into all three login nodes, then the problem may be with your netID. You may have to reset your netID password which can be done at this link.

Why do I get a GLIBC Error when trying to load certain modules?

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Expand

If the script could not run via sbatch. The errors usually look like this:

Code Block
sh: -c: line 0: unexpected EOF while looking for matching `"'
sh: -c: line 1: syntax error: unexpected end of file

It is usually due to the wrong file format. Your file is still in the Windows format but not the Linux format.

Code Block
$ file comsol.sh # with wrong format
comsol.sh: Little-endian UTF-16 Unicode English text, with CRLF line terminators
$ iconv -f utf-16 -t ascii comsol.sh -o comsol.sh # Convert to ASCII first.
$ dos2unix comsol.sh # change CRLF line terminators to Unix format
$ file comsol.sh
comsol.sh: Bourne-Again shell script text executable

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Guidelines for Citing the HPC

How can I acknowledge the Storrs HPC in our publications?

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