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  1. On your keyboard, press Windows + R to open the Run window.

  2. Copy and paste the follow code into the window:

    Code Block
    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    Press Enter.Then click Okay

    If the command above doesn't work, try

    Code Block
    C:\Program Files\Microsoft OneDrive\onedrive.exe /reset

    If the code above doesn't work, try

    Code Block
    C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
  3. The OneDrive icon will disappear and then reappear.

  4. Navigate to s.uconn.edu/onedrive.

    1. Click on My Files in the lefthand menu.

    2. Click on Sync in the top toolbar.

    3. Follow this guide if you need help: OneDrive - Windows Desktop Sync

  5. Allow your computer some time to resynchronize itself with the cloud.

  6. Reach out to techsupport@uconn.edu if you continue to have issues after following these steps.

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