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Students can request an official transcript in the Student Administration System. 

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If you are unable to log into or do not have a Student Administration account, request your official transcript directly through Parchment Services. This may include students who attended UConn prior to 2002 or Early College Experience students. Once you navigate to Parchment Services, use the following instructions, starting on Step 4.

  1. Log in to your Student Administration account.

  2. Navigate to the Transcripts & Verifications tile on the Homepage.  

  3. The New Request landing page displays. Click Select Request Official Transcript.

    The Request Official Transcript button is available on the New Request page.Image Added

    (info) If you have a hold on your account preventing us from processing a transcript, you will see it on this page.

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  4. If this is your first time you order ordering a transcript through Student Admin using the new systemParchment Services, you will be asked to enter some information. The fields will pre-populate with your name and university email address, but you will need to enter the rest of the information. 

  5. Enter in part of the name of the intended recipients of your official transcript.

    1. Click Search. The top results will display.

    2. Select the desired result. 

    3. You will also be presented with the option to enter your own mailing or email address.

  6. After selecting the recipient, you have the option to upload attachments such as create a New Learner Account by providing the requested personal information. Select Create Account and Continue.

    New Learner Account window requests personal and contact information.Image Added
  7. Select the Order button for the desired Available Credential.

  8. In the Set Delivery Destination window, enter the recipient institution in the search bar. Be sure to enter the full name of the institution (e.g., University of Connecticut instead of UConn). Select Search. Then select the desired result.

    The Set Delivery Destination window contains a search bar where you can search for the individual or institution where you would like your transcript sent.Image Added


    If sending the transcript to yourself or if your desired recipient was not available in the search, choose the I’m sending to myself or another individual link. You can send the transcript electronically by providing the recipient’s email address, or you can send a hardcopy transcript by providing the recipient’s mailing address.

    The Set Delivery Destination window includes a link that allows you to send the transcript to yourself or an individual not available through the search.Image Added

    If sending the transcript to yourself or another individual, you have the choice to send electronically or by mail and you will be prompted to provide the appropriate recipient contact information.Image Added

  9. After selecting the recipient, you will be prompted to provide Item Details, including:

    1. providing a purpose (choose the option that most closely reflects the purpose of your transcript request)

    2. uploading attachments (e.g., transcript matching forms, letters of recommendation, etc.)

    3. providing consent

      The Item Details screen will ask you to provide a purpose, upload attachments, and provide consent.Image Added
    4. Some receiving institutions require you to verify your date of birth before placing the order to ensure your transcript(s) can be matched to your record there. If you are prompted to do so, enter your date of birth. 

      1. When applying to Law School Admission Council (LSAC), you need to enter your LSAC Account number found on your transcript matching form that also needs to be updated. It is the 8 digits after the beginning letter "L".

      2. AMCAS requires that you enter both your AAMC ID and your AAMC transcript ID, which can be found on your AMCAS application. Both of these items can also be found on your transcript matching form, which also needs to be uploaded to the order.

       
      1. For all other CAS processing centers (PharmCAS, PhorCAS, SOPHAS, etc.), you need to enter the bar code digits found directly beneath the bar code on the transcript matching form in the upper right-hand corner. 

    Click Next. 
  10. Select Continue.

  11. Review the Order Summary and select Continue.

  12. Provide payment information and select Submit Payment.

    The Payment Information screen will request information to process the payment.Image Added
  13. You will then be brought to a screen that shows the status of your request. A green symbol on this page (as shown below) confirms that , indicating:

    1. your transcript request was successful.

    A yellow symbol indicates that
    1. your request requires more research

    is needed before processing your request. A red box symbol with an 'X' indicates that
    1. before it can be processed. Please give the Office of the Registrar 1-2 business days to research and resolve your order. You will receive an update over email. If you do not receive an email in 2 business days, please contact the Office of the Registrar at 860-486-3331.

    2. the order was not processed. Please contact the Office of the Registrar at 860-486-3331 to troubleshoot why this may have occurred.

You will receive email updates

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throughout the order processing and delivery

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For more information about transcripts or the transcript ordering process, visit the Office of the Registrar's website.

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