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The go-to guide for all referrals and escalations, whether internal or external to the ITS Technology Support Center.

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Department

Technician

Phone

Geography (escalate to CLAS if needed)

CLAS IT - Richard Mrozinski

486-3788

Mathematics (escalate to CLAS if needed)

CLAS IT - Kevin Marinelli

486-2809

Physics (escalate to CLAS if needed)

CLAS IT - Michael Rozman

486-5827

Psychology/Psychological Sciences (escalate to CLAS if needed)

Psych IT Support Policy

Eddie Rivera

if not available, call Matthew Butwill


(860-377-8403)

(6-5346 / 860-377-9018)

Travel

travel@uconn.edu 

860-486-2289 

Vice President for Research

Sponsored Programs

Biotech/Bioservices

CORE

eRA Help Desk

era-support@uconn.edu

486-7944

Student Affairs

  •  Center for Students with Disabilities

  •  Community Outreach

  •  Community Standards

  •  Counseling & Mental Health Services

  •  Dean of Students Office

  •  Dining Services

  •  Off-Campus Student Services

  •  Office of Fraternity and Sorority Life

  •  One Card Office

  •  Residential Life

  •  Recreation Center

  •  Student Activities

  •  Student Health Services

  •  Student Union

  •  Undergraduate Student Government (USG)

  •  Wellness and Prevention Services

Student Affairs Information Technology (SAIT)

Tickets in Jira can be moved to SAIT in Jira.

 486-8992

(Press option for staff assistance)

Molecular & Cell Biology

CLAS IT - Nick McIntosh

Tickets in Jira can be moved to CLAS in Jira.

Customers are now directed to email clasit@uconn.edu or create a request.  Their revamped website is https://sharedservices.clas.uconn.edu/information-technology/

486-0308

Center for Regen Biology

Ecology & Evolutionary Biology (EEB)

Physiology & Neurobiology

Anthropology

Communication/Communication Sciences

CLAS CSG Support:

Customers are now directed to email clasit@uconn.edu or create a request.  Their revamped website is https://sharedservices.clas.uconn.edu/information-technology/

Tickets in Jira can be moved to CLAS in Jira.

Robert Dowden (Server Infrastructure):

486-5040

   Chemistry

   Economics

   English

   Geosciences

   History

   Human Development and Family Studies

   Institute for Systems Genomics - isg.uconn.edu

   El Instituto

   Journalism

   Linguistics

   Literatures, Cultures and Languages

   Museum of Natural History 

   Philosophy

   Political Science

   Sociology

   Speech, Language, and Hearing Sciences

   Statistics

   Women’s Gender & Sexuality Studies (WGSS)

Public Safety IT Support - includes
     Environmental Health & Safety

Christina Dahl

Connor Raymond

 486-5159; publicsafetyit@uconn.edu

 School of Fine Arts – unique software/equipment

Rick O'Toole

 486-3774

 Foundation

Daniel Nevelos (Director of Information Technology)

Kevin Humphrey (Network Manager)

Austin McMenemy (Network and Help Desk Administrator)

Anthony Caruso (Help Desk and Desktop Specialist)

 486-6932

486-4902

486-0964

486-0964

Schools



Avery Point

Mark Bond

860-405-9186

Avery Point – Marine Sciences

Todd Fake

860-405-9067

College of Agriculture, Health and Natural Resources (CAHNR)

  • Pathobiology & Veterinary Science

  • Allied Health

  • Kinesiology

  • Plant Science & Landscape Architecture

  • Nutritional Sciences

  • Extension Offices

  • Natural Resources

  • Ag & Resource Economics

Josh Mindek and Device Support Team

TSC

School of Education

Cory Joyce

Cathleen Hammel

486-0292

Engineering

Energy Center

Engineering Technical Services

486-1821

soehelp@uconn.edu

SOE Departmental Contacts

Hartford Campus

  • Hartford County Extension

  • School of Public Policy

  • School of Social Work

  • Rudd Center

  • Innovations Institute

Hartford ITS 

School of Social Work Building

38 Prospect Street

Emergency Number: 959-200-3666, Press option 1

School of Business




IT Help Desk – Storrs

help@business.uconn.edu
486-5450

Hartford

860-728-2405

Stamford
https://it.business.uconn.edu/
cititech@business.uconn.edu

203-253-1485 (cell answered by student workers)

Software Installation

Done by ITS Config Mgmt

High-tech Classroom Support

Majority done by ITS AVT; call 6-4357 during call to confirm if you have questions

Department Lead

Alex Delcampo

Stamford

Matt Proulx Jeffrey Shapiro

203-251-8409/9587

Law School

Ricardo Mardales

 860-570-5158

Waterbury Campus

Braden Mellin
Andrew Washington (Deactivated)

Main Number: 203-236-9955

Braden: 203-236-9827
Andy: 203-236-9909

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