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Approving laptops for signing out
Verifying requestors are in fact SSS CAPS Students
Giving laptop applicants necessary links and documents
Approving requests for extensions on laptops
Contacting users in the event they are non-responsive to the ticketing system
Reporting laptops missing if they can’t collect be collected them
Giving requestors written policies to follow
Stamford ITS Responsibilities
Maintaining laptops
Scheduling a laptop sign out once approved
Reminders through ticketing system that a laptop is due
Collecting laptops when due
Supporting laptops if a user has issues
Reporting when a laptop is turned back in via ticketing system