Downloading Q-drive Files
Using a Mac and Direct Access or Remote Desktop Protocol (RDP) is Not Set Up
If you are using a personal Mac but have not set up anything with the UConn network (Direct Access or RDP), it is recommended to use an external drive (if the customer has the full version of Citrix)as an intermediary to save files from Anyware. You can save to the external hard drive from AnyWare and then save to the Mac from the external drive (you . You cannot move directly with the Macfrom Anyware to a Mac’s internal storage, unlike with Windows).
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