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A transcript is generated automatically by default. When uploading a video, you have the choice of un-checking the box to skip a transcript generation. When un-checked, the option to upload your own transcript appears.

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Adding Subtitles (secondary transcript)

The secondary transcripts subtitles need to have similar timestamp formatting as the original transcript. To find this formatting, download the original transcript and then edit the text to reflect the new language.

  1. Allow your video upload to auto-generate captions.

  2. Navigate to your video on Stream.

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  3. On the video-viewing page, click on the ellipsis and choose Update video on streamdetails.

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  4. Click on Download file in the Captions section.

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  5. The downloaded file can be opened in Notepad, Notepad++, Word, or other text editing program. Look below for appropriate instructions

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titleNotepad instructions

  1. Find your downloaded .vtt transcript file.

  2. Right-click on the file and choose Open with and choose Notepad from the list.

  3. Replace the transcript text with your desired language. You may edit the timecodes to change how long the text appears on screen, but be careful that captions do not overlap.

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  4. When ready, save the file by clicking on File → Save or by using the keyboard shortcut Ctrl + S.

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titleWord instructions

  1. Find your downloaded .vtt transcript file.

  2. Right-click on the file and choose Open with and choose Word from the list.

  3. The default formatting option, Unicode UTF-8 will work for this.

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  4. Replace the transcript text with your desired language. You may edit the timecodes to change how long the text appears on screen, but be careful that captions do not overlap.

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  5. When ready, save the file by clicking on the save icon (floppy disk icon). Click Yes on the popup to maintain the formatting and .vtt file extension.

6. Return to your web browser where you downloaded the original transcript and click on Upload a subtitle file.
7. First select the language of your new transcript, and then upload the newly created file.
8. Click Ok and then you are done.