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A quick and easy test for your home connection is called a "speed test." . To see if you have enough bandwidth for university-supported collaboration applications, search for "speed test" in your web browser. You may use the built-in Google result speed test , or head to a popular site such as Ookla at speedtest.net. Common internet speeds typically fall in the range of 100–200 Mbps though yours may be significantly higher or lower. In general, you can conduct voice-only calls with very little bandwidth but need at least 3.2Mbps outbound (upload) and 4.0Mbps inbound (download) for high-quality video and audio. 

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  • Keep your wireless router in the open and not hidden by plants or furniture. The fewer the obstructions, the better the signal.

    • Placing your wireless router higher in your room, where there are less fewer obstructions, may improve performance.

    • While working closer to your wireless router will give you better performance and reliability, try to stay at least a few feet away.

  • If possible, connect using an ethernet cable instead of using Wi-Fi.

  • Reboot your router. Most routers have a reset button, but if you are unsure, check the instructions provided by your Internet Service Provider (ISP).

    • Note: Your internet router may take up to 10 minutes to fully reboot.

  • Restart your computer if your it is not connecting to the network but other devices are still working online.

  • Close other programs and disconnect devices that consume bandwidth. Limit non-essential activities (such as streaming or gaming) while you are working.

  • Replace older routers because radios (Wi-Fi antennae) weaken with age. Retail devices are not made to last as long as business-class devices.

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