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When users submit a request for desktop support, the technician typically asks for the computer name. Our directory uses this information to index machines, remote into machines, and keep track of inventory. It also enables us to better help users.

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Finding the Computer Name for a MacĀ 

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  1. Click on the Apple logo in the top left corner.

  2. Select About This Mac. The serial number is the last field.

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From the Outside of the Device

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You can find the computer name in the information about the operating system or by looking on the computer.

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Serial Numbers consist of 7 characters and end with a 1 or 2.

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  • The computer name is in the last section.

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Note

/wiki/spaces/IKB/pages/10744071175 by Microsoft. If you are running Windows 7 on your workstation, contact the ITS Technology Support Center for assistance.

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Filter by label (Content by label)
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cqllabel in ( "computer_name" , "serial" , "number" , "service_tag" , "desktop" ) and space = "IKB"

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