...
Note
If you receive this message, follow these steps to fix sync issues with OneDrive on Windows:
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“SharePoint Online Office for business Office 365 Admin Office 365 Small Business More...
We're sorry that you're having trouble syncing your OneDrive.”
The following steps will ensure OneDrive or OneDrive for Business applications and processes are running correctly, that you are able to access your files online, and that you have enough room for the right files to sync.
Select your operating system.
Look for a OneDrive cloud icon in the notification area
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at the far right or bottom of the taskbar.
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Note
You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon, or click
...
the Windows menu and start typing "select which icons" to display the notification area settings option, and then show Microsoft OneDrive. If the icon still
...
does not appear in the notification area, OneDrive might not be running.
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Click the Windows menu, type “OneDrive” in the search box, and then click OneDrive in the search results.
If you have both a personal OneDrive and OneDrive for Business accounts, you may see two icons: one white (this is your "Personal" OneDrive) and one blue (your organization's OneDrive for Business)
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.
If you see a red circle with white cross over your OneDrive icon, select the icon and select view sync problems.
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A dialog box will describe the error and provide the resolution.
If there is no red circle, select the icon and label
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that most closely matches your own
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.
If you don't do not see any OneDrive icons, press 
(or click Start in older versions of Windows), type OneDrive in type “OneDrive” in the search box, and then click OneDrive (or Microsoft OneDrive or OneDrive for Business in older versions).
If OneDrive still doesn't does not start, download the latest version of OneDrive and install it.
| Note |
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OneDrive for Business users:
|
When OneDrive Setup starts, enter your OneDrive account, and then select Sign in to set up your account.
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