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If you are receiving a new machine or freshly re-imaged machine, be sure to login for the first time while on campus. If you wait until you get off-campus to login for the first time, Windows or MacOS will not be able to load your account. More details are provided in an included informational sheet. |
Pickup or Drop-off Procedure
You will receive a link (provided below) in your Jira ticket that asks you to schedule a time to drop off / pick up your device. This is also the location to pick up loaner laptops/iPads.
At your scheduled time, go to the Technology Support Center - Quick Support located on Level 1 of the Homer Babbidge Library.
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15-Minute Short Term Parking can be found next to the Library loading dock.
Long Term Parking (Longer than 15 Minute) can be found in the South Garage.
If you need help finding us please call 860-486-4357 and a Support Specialist will assist you.
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