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This article is for students, faculty, and staff who are experiencing slow connection speeds or are unable to access UConn network resources over Wi-Fi when the Pulse VPN client application is installed, and it will provide instructions on how to resolve these issues.

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  1. Ensure that Pulse VPN is connected.

  2. Open Control Panel and select Network and Sharing Center then select Change adapter settings.Network and sharing center in control panel.
  3. Right-click on the WiFi adapter. 
  4. Select Properties.
  5. Un-check the box for Juniper Network Service.
  6. Click OK. 
    Wifi properties screen.
  7. Right-click on the Pulse Secure virtual adapter, if it exists.
  8. Select Properties.
    Pulse secure properties screen.
  9. Un-check the box for Juniper Network Service.
  10. Click OK.
  11. Restart your computer.

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